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Patient Services Coordinator II
2 months ago
Position Overview:
Align yourself with a prestigious organization recognized for its commitment to excellence. Cedars-Sinai has been honored with the National Research Corporation's Consumer Choice Award 19 times for delivering top-tier medical services in Los Angeles.
Additionally, we have received the Advisory Board Company's Workplace of the Year award for three consecutive years, acknowledging our outstanding employee engagement levels. We offer a comprehensive benefits package along with competitive compensation. Discover why Cedars-Sinai is ranked #1 in California and #2 in the Nation by U.S. News & World Report.
Why Choose Cedars-Sinai?
Beyond our exceptional benefits and competitive salaries, we take pride in recruiting the most dedicated and skilled professionals. Our workforce reflects the diverse cultural and ethnic backgrounds of the community we serve.
We are committed to fostering an inclusive environment that promotes innovation and upholds the highest standards of patient care.
Key Responsibilities:
The Patient Service Representative II (PSR II) within the Women's Heart Program at the Smidt Heart Institute will adhere to established protocols, providing clerical and administrative support while managing a high volume of patient coordination and intricate scheduling within the licensed clinics.
Specific duties may include:
- Answering and directing incoming calls to the appropriate personnel or departments.
- Scheduling and authorizing appointments, surgeries, and ancillary services.
- Conducting insurance verification processes.
- Managing and tracking all incoming and outgoing referrals.
- Sorting and organizing mail and patient information in compliance with HIPAA regulations, adhering to Cedars-Sinai standards.
- Assisting with various work assignments as needed.
Qualifications:
Required qualifications include a High School Diploma or GED and a minimum of 2 years of experience working with insurance companies and obtaining authorizations.
Work Environment:
This position is categorized under Administrative roles within the Women's Heart Program at Cedars-Sinai Medical Center. The role is non-exempt and primarily involves day shifts with an 8-hour duration.
Cedars-Sinai is an equal opportunity employer and does not discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical conditions, marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status, or any other basis protected by federal or state law.
