Vascular Program Patient Service Coordinator
2 weeks ago
Job Overview
Align yourself with a prestigious institution recognized for its commitment to quality healthcare. Cedars-Sinai has been honored with the National Research Corporation's Consumer Choice Award multiple times, showcasing our dedication to delivering exceptional medical services in the region. Additionally, we have been recognized as the Advisory Board Company's Workplace of the Year for three consecutive years, highlighting our focus on employee engagement and satisfaction.
Why Choose Cedars-Sinai?
In addition to a comprehensive benefits package and competitive salaries, we take pride in our diverse workforce that reflects the community we serve. Our commitment to fostering an inclusive environment promotes innovation and ensures the highest standard of patient care.
Key Responsibilities
The Patient Service Representative II (PSR II) for the Vascular Program will adhere to established protocols and guidelines while providing clerical and administrative support. This role involves managing a high volume of patient coordination and complex scheduling within the licensed clinics at Cedars-Sinai Medical Center. Specific duties include:
- Answering and directing incoming calls to the appropriate departments.
- Scheduling and authorizing appointments, surgeries, and ancillary services.
- Conducting insurance verification processes.
- Processing and tracking referrals.
- Sorting and managing mail and patient information in compliance with HIPAA regulations.
- Maintaining physician appointment schedule templates within the scheduling system.
- Performing courier services, including medication transport, in accordance with policies.
- Assisting with various work assignments as needed.
Qualifications
Required:
- High School Diploma or GED.
- Minimum of 2 years of experience working with insurance companies and obtaining authorizations.
Working Title: Patient Service Representative II
Department: Heart Institute Ambulatory
Business Entity: Cedars-Sinai Medical Center
Job Category: Administrative
Job Specialty: Admissions/Registration
Overtime Status: NONEXEMPT
Primary Shift: Day
Shift Duration: 8 hours
Base Pay: $36.51
Cedars-Sinai is an equal opportunity employer and does not discriminate based on any protected characteristics.
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