Trainee Assistant Manager
2 weeks ago
We are seeking a dedicated Trainee Assistant Manager to support our operations at Poolerfunzone.
Qualifications:
Candidates are required to complete IAAPA (International Association of Amusement Parks and Attractions) training along with on-site, hands-on training at Fun Zone.
This training program spans a duration of 9 months.The Assistant Manager Training program will be successfully completed through the following:
1. 3 months of comprehensive online coursework.
2. 6 months of practical training under the guidance of the General Manager and Assistant General Manager.
Upon completion, participants will receive a Certification of Course Completion.
Key Responsibilities:
The selected individual will assist the manager with various tasks and responsibilities during manager-on-duty shifts, which include:
- Performing opening and closing procedures to ensure the facility is secure and clean, while accurately accounting for all transactions in accordance with FEC standards.
- Upholding FEC standards and service culture without compromise.
- Addressing and resolving guest inquiries and issues promptly, documenting outcomes effectively.
- Delegating and overseeing cleaning and safety tasks throughout shifts to maintain a clean and safe environment.
- Coordinating events such as parties, field trips, and large group bookings, along with managing information requests and follow-ups.
- Monitoring safety systems and protocols for both guests and staff, ensuring safe operation of all play equipment.
- Performing additional managerial duties as assigned.
- Balancing cash registers and recording transactions accurately at the end of each shift.
- Responding to requests for ongoing development, training, or support for fellow team members.
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