Trainee Assistant Manager

2 weeks ago


Pooler, Georgia, United States Poolerfunzone Full time
Position Overview:
We are seeking a dedicated Trainee Assistant Manager to support our operations at Poolerfunzone.

Qualifications:

Candidates are required to complete IAAPA (International Association of Amusement Parks and Attractions) training along with on-site, hands-on training at Fun Zone.

This training program spans a duration of 9 months.

The Assistant Manager Training program will be successfully completed through the following:
1. 3 months of comprehensive online coursework.
2. 6 months of practical training under the guidance of the General Manager and Assistant General Manager.

Upon completion, participants will receive a Certification of Course Completion.

Key Responsibilities:
The selected individual will assist the manager with various tasks and responsibilities during manager-on-duty shifts, which include:


- Performing opening and closing procedures to ensure the facility is secure and clean, while accurately accounting for all transactions in accordance with FEC standards.

- Taking overall management responsibility during shifts when the General Manager and Assistant General Manager are unavailable.

- Upholding FEC standards and service culture without compromise.

- Addressing and resolving guest inquiries and issues promptly, documenting outcomes effectively.


- Delegating and overseeing cleaning and safety tasks throughout shifts to maintain a clean and safe environment.

- Managing guest and team member conduct in accordance with established codes of conduct and policies outlined in the FEC handbook.

- Coordinating events such as parties, field trips, and large group bookings, along with managing information requests and follow-ups.

- Monitoring safety systems and protocols for both guests and staff, ensuring safe operation of all play equipment.

- Performing additional managerial duties as assigned.

- Balancing cash registers and recording transactions accurately at the end of each shift.

- Responding to requests for ongoing development, training, or support for fellow team members.

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