Hotel General Manager Assistant

6 days ago


Columbia, Maryland, United States Quorum Hotels Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Quorum Hotels. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest satisfaction, and driving revenue growth.

Key Responsibilities
  • Hotel Operations: Supervise and support the Guest Services, Food & Beverage, Food Production, Engineering, Sales, and Housekeeping departments to ensure seamless hotel operations.
  • Guest Satisfaction: Foster a positive and welcoming environment for guests, ensuring their needs are met and exceeded.
  • Revenue Growth: Assist the General Manager in developing and implementing revenue-generating programs, including sales efforts and marketing initiatives.
  • Employee Development: Collaborate with the General Manager to develop and implement training programs for managerial and hourly employees, promoting a culture of empowerment and continuous learning.
  • Financial Management: Assist in creating financial reports, meeting deadlines, and ensuring compliance with corporate requirements.
  • Property Maintenance: Oversee the implementation of Preventative Maintenance and Deep Cleaning Programs, ensuring the hotel's facilities are well-maintained and clean.
  • Team Management: Foster a positive and inclusive team environment, promoting open communication and collaboration among departments.
Requirements
  • Experience: At least 3+ years of progressive experience in a rooms and/or food and beverage operation, with a 4-year college degree preferred.
  • Leadership: Previous supervisory experience required, with a proven track record of leading high-performing teams.
  • Technical Skills: Proficiency in Windows Operating Systems and ability to learn new software and systems quickly.


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