Healthcare Services Coordinator

1 week ago


Shelton, Connecticut, United States Actalent Full time

Job Title: Healthcare Services Coordinator

Job Overview

The Healthcare Services Coordinator plays a vital role in managing communication across multiple facilities. This position is tasked with efficiently directing incoming calls, organizing appointments, and relaying detailed messages to various departments. Additionally, the coordinator will engage with healthcare professionals, including nurses, clinicians, and administrative staff, as well as external partners such as hospitals and pharmacies.

Key Responsibilities

  • Handle calls across five different locations with professionalism and efficiency.
  • Schedule patient appointments and maintain clear communication with clinical staff.
  • Monitor and manage clinician schedules and recall lists on a daily basis.

Essential Skills

Hard Skills:

  • High School Diploma or equivalent.
  • Proficient typing and computer skills.
  • Prior experience in a telephonic healthcare setting is preferred but not mandatory.

Soft Skills:

  • Detail-oriented with a strong focus on patient care.
  • Ability to accurately interpret and respond to caller inquiries.
  • Demonstrates reliability and punctuality.
  • Adaptable to changing environments and processes.

Work Environment

This position requires availability Monday through Friday, with scheduled shifts that may include weekends.

About Actalent

Actalent is a prominent leader in engineering and scientific services, providing innovative talent solutions. We support forward-thinking organizations in advancing their engineering and scientific goals by connecting them with specialized professionals who drive efficiency and innovation.

Diversity, Equity & Inclusion

At Actalent, we believe that diversity and inclusion are essential to our success. Our commitment to DE&I is reflected in our hiring practices and our efforts to foster an inclusive workplace culture.

Actalent is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of race, gender, age, or any other characteristic protected by law.



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