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Client Service Coordinator for Veterinary Practice

2 months ago


Shelton, Connecticut, United States Countryside Veterinary Hospital Full time
Position Overview

Countryside Veterinary Hospital is seeking a dedicated and experienced Client Service Coordinator to enhance our small animal practice. We pride ourselves on delivering exceptional care in a fast-paced environment. The ideal candidate will possess a friendly demeanor, a compassionate nature, and a strong work ethic.

Key Responsibilities

The Client Service Coordinator will be responsible for:

  • Welcoming clients with enthusiasm and professionalism.
  • Managing phone communications and accurately gathering client and patient information.
  • Preparing and organizing patient charts and scheduling appointments.
  • Utilizing online software for record-keeping and appointment management.
  • Assisting with invoicing and payment processing.
  • Participating in client education initiatives.
  • Maintaining a clean and organized reception area.
Qualifications

To be considered for this role, candidates must meet the following criteria:

  • A minimum of 1 year of experience in a veterinary setting is required.
  • Ability to thrive in a high-pressure environment while managing multiple tasks.
  • Strong organizational and communication skills.
  • Basic knowledge of veterinary care, including vaccinations and routine medical procedures.
Work Schedule

Flexibility in scheduling is essential, with the ability to work evenings and weekends as needed.

Compensation and Benefits

We offer a competitive salary along with a comprehensive benefits package, which includes:

  • Health, dental, and vision insurance.
  • 401(k) plan with matching contributions.
  • Paid time off and personal pet care discounts.

If you are a motivated individual with a passion for animal care and client service, we encourage you to explore this opportunity.