Lead Communications Strategist, People

2 weeks ago

Cleveland, Ohio, United States The PNC Financial Services Group Full time
Position Overview
At PNC, our workforce is our most significant differentiator and competitive edge in the markets we operate. We are united in providing the best experience for our clients.

Every day, we collaborate to cultivate an inclusive workplace culture where all employees feel respected, valued, and empowered to contribute to the company's success.

As a Senior Manager of People & Culture Communications within PNC's Marketing & Communications division, you will have the flexibility to work from various locations.

The PNC Financial Services Group is in search of a Senior Manager to join its Marketing and Corporate Communications team.

The Senior Manager will be an integral part of the Employee & Executive Communications unit, which encompasses Enterprise and Human Resources (HR) communications, as well as internal Audit, Finance, Legal, Risk, Regional Presidents Organization, and CEO communications.

This team also oversees PNC's corporate recognition initiatives.

The Senior Manager will report to the Director of Employee & Executive Communications and will lead a team of four skilled professionals focused on recognition and HR communications.


Key Responsibilities:
As the Senior Manager, you will collaborate across and beyond Marketing and Corporate Communications to:
  • Develop a comprehensive People & Culture Communications strategy that utilizes employee communications and corporate recognition initiatives to educate, engage, and empower employees to excel and become proud ambassadors of the PNC brand.
  • Identify opportunities to enhance employee engagement communications and initiatives beyond current corporate recognition programs to foster greater inclusion and consistency.
  • Act as the executive communications lead for PNC's chief human resources officer and provide internal communications support to other HR leaders.
  • Utilize employee engagement survey data, along with peer benchmarking and industry best practices, to inform our communications and initiatives.

About Us:

We are a sophisticated and strategic marketing and communications team of approximately 300 professionals who support business communications and marketing, regional communications and marketing, external and financial communications, employee and executive communications, corporate events, media production, paid media, and brand strategy, among other areas.

Our team is passionate and high-performing, with diverse backgrounds and a shared commitment to developing and executing strategic communications and marketing that protect and promote our brand and reputation, driving business growth.

We uphold PNC's values in all our endeavors and believe that the best teams are diverse, inclusive, and collaborative.


About PNC:
The PNC Financial Services Group, Inc. is one of the largest diversified financial services institutions in the United States, with significant assets. PNC operates a coast-to-coast franchise with an extensive retail branch network and a presence in major markets across the country.

With a history dating back to 1865, PNC provides a range of financial services, including retail banking, corporate and institutional banking, and asset management to individuals, institutions, and businesses of all sizes.


Qualifications:
Successful candidates must demonstrate the necessary knowledge, skills, and abilities for this role. Below are the preferred skills, competencies, work experience, education, and required certifications/licensures needed to excel in this position.

Preferred Skills:
Branding, Change Management, Creative Process, Design Thinking, Digital Marketing, Media Relations, Prioritization, Strategic Communication Planning, Strategic Planning.
Competencies:
Copywriting and Editing, Decision Making and Critical Thinking, Effective Communications, Influencing, Media Channel Management, Organizational Communications, Tactical and Strategic Planning.
Work Experience:
Typically requires a university/college degree. Higher education such as a Master's degree, PhD, or relevant certifications is desirable. Industry experience typically spans 8+ years, with at least 5 years of prior management experience required. In lieu of a degree, a comparable combination of education, job-specific certifications, and experience may be considered.
Education:
Bachelor's degree.
Certifications:
No required certifications.
Licenses:
No required licenses.

Benefits:
PNC offers a comprehensive range of benefits to meet your needs. Options for full-time employees include medical/prescription drug coverage, dental and vision options, life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, and educational assistance programs.

Additionally, PNC provides paid time off, including maternity and/or parental leave, paid holidays, occasional absence days, and vacation days based on career level and years of service.


Equal Employment Opportunity:
PNC provides equal employment opportunities to qualified individuals regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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