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Lead Communications Strategist, People

2 months ago

Cleveland, Ohio, United States The PNC Financial Services Group Full time
Position Overview
At PNC, our workforce is our most significant differentiator and competitive edge in the markets we operate. We are united in providing the best experience for our clients.

We collaborate daily to cultivate an inclusive workplace culture where all employees feel respected, valued, and empowered to contribute to the organization's success.

As a Senior Manager of People & Culture Communications within PNC's Marketing & Communications division, you will have the opportunity to work from various locations.

The PNC Financial Services Group is looking for a Senior Manager to join its Marketing and Corporate Communications department.

The Senior Manager will be part of the Employee & Executive Communications team, which encompasses Enterprise and Human Resources (HR) communications, as well as internal Audit, Finance, Legal, Risk, Regional Presidents Organization, and CEO communications.

This team also oversees PNC's corporate recognition initiatives.

The Senior Manager will report to the Director of Employee & Executive Communications and lead a team of four skilled recognition and HR communications professionals.


Key Responsibilities:
As a Senior Manager, you will collaborate across and beyond Marketing and Corporate Communications to:
  • Develop a comprehensive People & Culture Communications strategy that utilizes employee communications and corporate recognition initiatives to educate, engage, and empower employees to excel and be proud representatives of the PNC brand.
  • Identify opportunities to enhance employee engagement communications and initiatives beyond current corporate recognition programs to foster greater inclusion and consistency.
  • Act as the executive communications lead for PNC's chief human resources officer and provide internal communications support to other HR leaders.
  • Utilize employee engagement survey data, alongside peer benchmarking and industry best practices, to inform our communications and initiatives.

About Us:

We are a sophisticated and strategic marketing and communications team of approximately 300 professionals who support business communications and marketing, regional communications and marketing, external and financial communications, employee and executive communications, corporate events, media production, paid media, and brand strategy, among other areas.

We are a passionate and high-performing group with diverse backgrounds and a shared commitment to developing and executing strategic communications and marketing that protect and promote our brand and reputation, driving the growth of our business.

We uphold PNC's values in all our endeavors and believe that the best teams are diverse, inclusive, and collaborative.


About PNC:
The PNC Financial Services Group, Inc. is one of the largest diversified financial services institutions in the United States, with substantial assets. PNC operates a coast-to-coast franchise with an extensive retail branch network and a presence in major markets across the country.

With roots dating back to 1865, PNC provides retail banking, including residential mortgage, corporate and institutional banking, and asset management to individuals, institutions, and businesses of all sizes.

Qualifications:
Successful candidates must demonstrate the necessary knowledge, skills, and abilities for this role. The following are preferred skills, competencies, work experience, education, and required certifications/licensures needed to succeed in this position:
  • Branding
  • Change Management
  • Creative Process
  • Design Thinking
  • Digital Marketing
  • Media Relations
  • Prioritization
  • Strategic Communication Planning
  • Strategic Planning
Competencies:
Copywriting and Editing, Decision Making and Critical Thinking, Effective Communications, Influencing, Media Channel Management, Organizational Communications, Planning: Tactical, Strategic.
Work Experience:
Roles at this level typically require a university/college degree. Higher-level education such as a Master's degree, PhD, or certifications is desirable. Industry experience is typically 8+ years, with at least 5 years of prior management experience required.

In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience may be considered.

Benefits:
PNC offers a comprehensive range of benefits to meet your needs now and in the future. Options for full-time employees include medical/prescription drug coverage, dental and vision options, life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, and educational assistance.

Additionally, PNC generally provides paid time off, including maternity and/or parental leave, paid holidays, occasional absence days, and vacation days, depending on career level and years of service.

PNC fosters an inclusive and accessible workplace, providing reasonable accommodations to employment applicants and qualified individuals with disabilities who need assistance performing essential job functions.

PNC is an equal opportunity employer, providing equal employment opportunities to qualified individuals regardless of various protected categories.