Service Advisor
6 days ago
Job Summary:
The Service Advisor role at Wheels is a critical position that requires strong technical knowledge of automotive repair, excellent customer service skills, and the ability to negotiate with vendors. As a Service Advisor, you will be responsible for managing maintenance repairs on behalf of Wheels' clients, ensuring safety-related and scheduled repairs are completed, and approving proper repairs based on mileage, months in service, and prior repair history.
Key Responsibilities:
- Authorize mechanical repairs on behalf of Wheels' clients
- Ensure safety-related and scheduled repairs are completed
- Approve proper repairs based on mileage, months in service, and prior repair history
- Negotiate the cost of repair to the published fleet price or the pre-negotiated Wheels Network rates & times
- Adhere to current parts and labor reference guides for parts pricing and labor times
- Manage client authorizations limits and instructions
- Conduct proper follow-up on all down vehicles and pending transactions
- Resolve transaction discrepancies with vendors
- Escalate all client approvals to team lead or mentor, when appropriate
- Document client savings
- Clearly and accurately document transactions in activity logs
- Submit all component failures repaired at dealerships to the warranty team that qualify for goodwill adjustments
- Adhere to contact center scheduling and performance metrics
- Meet key performance indicators on quality & transactional performance (e.g., coaching/mechanical evaluations, communication, documentation, OON Fees, etc.)
- Understanding of Driver Services, Network Management, MAP & Collision functions
- General knowledge of all Wheels departments
- Other duties may be assigned
Requirements:
- ASE C1 and one of the following A4, A5, A6, or A7 within first 12 months
- One (1) to two (2) years automotive experience or equivalent technical education
- High School diploma or equivalent required
- Fleet industry experience a plus
- Some college preferred
Work Environment:
This position is in Georgia or Illinois and operates in a professional office environment.
Positions Type/Standard Schedule:
This is a full-time position, Monday through Friday.
Travel:
No Travel required for this position.
Physical Demands:
Speak, hear, and see, and to use hand and fingers for computer keyboard and phone. Sit or stand for extended periods of time. Reach above head to pull paper attachments.
EEO Statement:
Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
-
Customer Service Representative
1 week ago
Des Plaines, Illinois, United States Valvoline Instant Oil Change Full timeCustomer Service AdvisorAt Valvoline Instant Oil Change, we're committed to delivering exceptional customer experiences. As a Customer Service Advisor, you'll play a vital role in creating lasting impressions and building loyal customers.Key Responsibilities:Deliver a positive first impression to each guest with a warm, friendly greetingPresent oil change...
-
Tax Manager
3 weeks ago
Des Plaines, Illinois, United States HARIBO of America Full timeAbout the RoleWe are seeking a highly skilled Tax Manager to join our team at HARIBO of America. As a Tax Manager, you will be responsible for providing a full range of tax and compliance services for the organization.Key ResponsibilitiesEstablish and own a new corporate tax function, including the implementation of efficient processes and systems.Coordinate...
-
Tax Manager
2 weeks ago
Des Plaines, Illinois, United States HARIBO of America Full timeAbout the RoleWe are seeking a highly skilled Tax Manager to join our team at HARIBO of America. As a key member of our finance department, you will be responsible for providing a full range of tax and compliance services for the organization.Key ResponsibilitiesEstablish and own a new corporate tax function, including the implementation of efficient...
-
Tax Manager
2 weeks ago
Des Plaines, Illinois, United States HARIBO of America Full timeAbout the RoleWe are seeking a highly skilled Tax Manager to join our team at HARIBO of America. As a key member of our finance department, you will be responsible for providing a full range of tax and compliance services for the organization.Key ResponsibilitiesEstablish and own a new corporate tax function, including the implementation of efficient...
-
Senior HR Business Partner
3 days ago
Des Plaines, Illinois, United States IMO Health Full timeAbout the RoleWe are seeking a seasoned HR Business Partner to join our team at IMO Health. As a trusted advisor, you will play a critical role in helping us achieve our business objectives through effective human capital and people leadership.Key ResponsibilitiesAct as an HR advisor to specific business functions, providing strategic guidance on...
-
Tax Manager
1 week ago
Des Plaines, Illinois, United States HARIBO of America Full timeJob Title: Tax ManagerAt HARIBO of America, we are seeking a highly skilled Tax Manager to join our team. As a Tax Manager, you will be responsible for providing a full range of tax and compliance services for the organization.Key Responsibilities:Establish and own a new corporate tax function, including the implementation of efficient processes and...
-
Tax Manager
2 weeks ago
Des Plaines, Illinois, United States HARIBO of America Full timeAbout the RoleWe are seeking a highly skilled Tax Manager to join our team at HARIBO of America. As a key member of our finance department, you will be responsible for providing a full range of tax and compliance services for the organization.Key ResponsibilitiesEstablish and own a new corporate tax function, including the implementation of efficient...
-
Chocolate Sales Specialist
2 weeks ago
Des Plaines, Illinois, United States Lindt & Sprungli Full timeJob DescriptionAt Lindt & Sprüngli, we're seeking a skilled Chocolate Sales Specialist to join our team. As a Chocolate Advisor, you'll play a vital role in delivering exceptional customer experiences and driving sales in our premium chocolate shops.Key ResponsibilitiesProvide legendary customer service, showcasing a deep understanding of our products and...
-
Senior HR Business Partner
7 days ago
Des Plaines, Illinois, United States IMO Health Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior HR Business Partner to join our team at IMO Health. As a trusted advisor and coach, you will play a critical role in helping us achieve our business objectives through effective human capital and people leadership.Key ResponsibilitiesAct as an HR advisor to specific business functions,...
-
Licensed Real Estate Agent
4 weeks ago
Des Plaines, Illinois, United States Interfirst Full timeJob OverviewLicensed Real Estate AgentAbout Us:Interfirst Realty operates under the umbrella of Interfirst Holding Company, LLC, providing comprehensive real estate brokerage services tailored to our clients' needs.Position Summary:We are seeking to onboard a Licensed Real Estate Agent, whether seasoned or new to the field, who holds a valid real estate...
-
Chief Nursing Officer
4 weeks ago
Des Plaines, Illinois, United States Ascension Full timePosition OverviewThe Chief Nursing Officer (CNO) / Chief Operating Officer (COO) is responsible for crafting and executing strategies that resonate with the organization's mission, vision, and core values. This role entails comprehensive oversight of designated departments to ensure that operational goals are met efficiently.Employee BenefitsWe offer a range...
-
Chocolate Sales Specialist
3 weeks ago
Des Plaines, Illinois, United States Lindt & Sprungli Full timeJob DescriptionPosition Purpose: As a Chocolate Advisor at Lindt USA, you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers.Key Responsibilities:Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the...
-
Chief Nursing Officer
4 weeks ago
Des Plaines, Illinois, United States Ascension Full timePosition Overview The Chief Nursing Officer (CNO) / Chief Operating Officer (COO) is responsible for crafting and executing strategies that resonate with the organization's mission, vision, and core values. This role encompasses comprehensive oversight of designated areas to ensure the successful attainment of departmental objectives. Employee Benefits Our...
-
TM Client Care Advisor I
2 weeks ago
Des Plaines, United States Fifth Third Full timeThe Treasury Management (TM) Client Care Advisor role operates as a portfolio manager for treasury management clients and acts as a trusted advisor and primary point of contact for all TM services. This client service professional possesses treasury Enterprise, Advisor, Client Advisor, Portfolio Manager, Client Service, Client Relations, Banking, Business...
-
Service Advisor
6 days ago
Des Moines, Iowa, United States Brad Deery Motors Inc Full timeJob SummaryWe are seeking a highly skilled Service Advisor to join our team at Brad Deery Motors Inc. As a Service Advisor, you will play a critical role in ensuring exceptional customer satisfaction by providing top-notch service and support.Key ResponsibilitiesGreet and Engage CustomersObtain and verify customer and vehicle informationClearly communicate...
-
Service Advisor
6 days ago
Des Moines, Iowa, United States Kia of Des Moines Full time{"h1": "Service Advisor Job Description", "p": "At Kia of Des Moines, we are seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience. Responsibilities: * Greet customers promptly and obtain...
-
TRIO Student Support Services
1 month ago
Des Plaines, United States Oakton Community College Full timeBasic Function and Responsibility:The TRiO Student Support Services Advisor is a grant funded position responsible for assisting in student success by providing comprehensive support and retention services to students and by making timely referrals to appropriate offices. Will provide informed services that foster academic excellence among students who...
-
Palliative Care Advisor
4 weeks ago
Des Plaines, Illinois, United States AccentCare, Inc. Full timePosition Overview:Discover Your Calling as a Palliative Care AdvisorService Area: South Side Transform Your Career in Palliative CareAs a healthcare professional, you understand that your role significantly influences both your well-being and that of your patients and their families. At AccentCare, we are driven by a shared commitment to innovate care,...
-
Automotive Service Advisor
5 days ago
Des Moines, Iowa, United States Car-X Tire & Auto Full timeJob Title: Automotive Service AdvisorWe are seeking a highly motivated and customer-focused Automotive Service Advisor to join our team at Car-X Tire & Auto. As a key member of our service team, you will be responsible for providing exceptional customer service, building strong relationships with our guests, and driving sales of automotive repair services...
-
Financial Advisor
4 months ago
Des Moines, United States S&S Employment Partners Full timeJob DescriptionJob DescriptionWe are seeking a licensed Series 7 and 66 Financial Advisor / Co-Advisor to join our clients reputable company and team.This is a full-time direct hire opportunity where you will earn up to $63,000 based on your experience. This position is 100% onsite.Some of your responsibilities as a Financial Advisor / Co-Advisor will...
-
Tax Advisor
3 days ago
Des Moines, Iowa, United States H&R Block Full timeAbout the RoleWe are seeking a highly skilled Tax Advisor to join our team at Block Advisors. As a Tax Advisor, you will be responsible for providing tax preparation, tax audit support, and tax planning services to our clients.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand their tax needs and provide personalized...
-
Tax Advisor
2 days ago
Des Moines, Iowa, United States H&R Block Full timeAbout the RoleWe are seeking a highly skilled Tax Advisor to join our team at Block Advisors. As a Tax Advisor, you will play a critical role in providing expert tax guidance and support to our clients.Key ResponsibilitiesProvide tax preparation, tax audit support, and tax planning services to clients year-roundBuild and maintain strong relationships with...
-
Tax Advisor
3 weeks ago
Des Moines, Iowa, United States H&R Block Full timeAbout the RoleWe are seeking a highly skilled Tax Advisor to join our team at H&R Block. As a Tax Advisor, you will play a critical role in providing expert tax guidance and support to our clients.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand their tax needs and provide personalized service.Conduct tax interviews and...
-
Client Service Analyst
2 months ago
Des Plaines, United States Circana Full timeClient Service Analyst III (UTZ)Let's be unstoppable together! Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world's leading brands and retailers take action and unlock...
-
Tax Advisor
2 weeks ago
Des Moines, Iowa, United States H&R Block Full timeAbout the RoleWe are seeking a highly skilled Tax Advisor to join our team at H&R Block. As a Tax Advisor, you will play a critical role in providing expert tax guidance and support to our clients.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand their tax needs and provide personalized solutions.Conduct tax interviews...
-
Insurance Benefits Advisor
2 months ago
Des Moines, United States USHEALTH Agency Full timeInsurance Benefits AdvisorMake a difference:Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been greater! Our Insurance Benefit Advisors can make a real difference in people's lives. You'll work directly with Americas...
-
Tax Advisor
2 weeks ago
Des Moines, Iowa, United States H&R Block Full timeAbout the RoleWe are seeking a highly skilled Tax Advisor to join our team at H&R Block. As a Tax Advisor, you will play a critical role in providing tax preparation, tax audit support, and tax planning services to our clients.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand their tax needs and provide personalized...
-
Tax Advisor
7 days ago
Des Moines, Iowa, United States H&R Block Full timeAbout the RoleWe are seeking a highly skilled Tax Advisor to join our team at H&R Block. As a Tax Advisor, you will be responsible for providing tax preparation, tax audit support, and tax planning services to our clients year-round.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand their tax and business needs.Provide...
-
Academic Success Advisor
4 weeks ago
Des Moines, Iowa, United States InsideHigherEd Full timeAcademic Pathway AdvisorThe Academic Pathway Advisor plays a crucial role in guiding community college students through their academic journey. This position is dedicated to assisting new students in identifying their interests, skills, and aspirations to effectively align them with suitable academic programs and career opportunities. The Advisor provides...
-
Wealth Management Advisor
4 weeks ago
Des Moines, Iowa, United States New York Life Des Moines GO Full timeAre you a motivated individual with the following qualities? DrivenGoal-orientedOpen to feedbackEffective communicatorDisciplinedGenuineIf so, consider the opportunity to become a Financial Professional Advisor, where you can make a meaningful difference in the financial futures of families. At New York Life, you have the autonomy to shape your career path....
-
Client Relationship Advisor
4 weeks ago
Des Moines, Iowa, United States Principal Financial Group Full timePosition Overview:We are looking for a Client Relationship Advisor who will foster trust, enhance robust partnerships, and ensure satisfaction while serving as the authority on our offerings, tools, and services for our advisor collaborators.Key Responsibilities:As a Client Relationship Advisor, you will:Provide an advisor-centric experience that cultivates...
-
Physician Leadership Advisor
3 weeks ago
Des Moines, Iowa, United States Trinity Health Full timeJob SummaryTrinity Health is seeking a dynamic, board-certified Physician to serve as a Physician Advisor in our Inpatient department. As a key member of our leadership team, you will be responsible for leading our clinical resource utilization program and working closely with our leadership team to design interventions when necessary.Key...
-
Global Trade Advisor
4 weeks ago
Des Moines, Iowa, United States Commerce, International Trade Administration Full timePosition OverviewThis role is for a Global Trade Advisor within the International Trade Administration at the Department of Commerce.Key ResponsibilitiesAs a Global Trade Advisor, your duties will include:Providing guidance to existing and prospective U.S. exporters to achieve their market development goals.Conducting comprehensive market analysis and...