Service Advisor

1 month ago


Des Moines, Iowa, United States Kia of Des Moines Full time

{"h1": "Service Advisor Job Description", "p": "At Kia of Des Moines, we are seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.

Responsibilities:

* Greet customers promptly and obtain necessary information
* Clearly report all vehicle symptoms as described by the customer
* Prepare accurate and complete estimates of cost for labor and parts
* Establish follow-up time
* Monitor the progress of each vehicle throughout the day, updating customers frequently
* Verify that final invoice reconciles with work performed on the repair order
* Explain all completed work and charges to the customer

Requirements:

* Experience in a service advisory role is ideal
* High volume mentality
* Must be at least 18 years old to apply
* Have a valid Iowa Driver's License and clean driving record
* Will submit to a drug and background screening

Benefits:

* 1-week Paid Vacation (after 1 year)
* 12 days Paid Time Off (after 6 months)
* Health, Visions, and Dental Insurance
* Tenure We contribute to your benefits after you reach milestones with employment.
* 401K match
* Company Sponsored Events
* Food Trucks

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

We look forward to receiving your application.
"}


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