Service Advisor

6 days ago


Des Moines, Iowa, United States Brad Deery Motors Inc Full time
Job Summary

We are seeking a highly skilled Service Advisor to join our team at Brad Deery Motors Inc. As a Service Advisor, you will play a critical role in ensuring exceptional customer satisfaction by providing top-notch service and support.

Key Responsibilities
  • Greet and Engage Customers
  • Obtain and verify customer and vehicle information
  • Clearly communicate vehicle symptoms and recommend maintenance based on age, mileage, and history
  • Prepare accurate estimates and establish follow-up times
  • Monitor progress and update customers frequently
  • Verify final invoices and reconcile with work performed
Requirements
  • Proven track record of delivering exceptional customer satisfaction
  • Prior experience as a Service Advisor, Assistant Lane Manager, or Service Consultant
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Computer skills and willingness to learn new programs
About Us

Brad Deery Motors Inc is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind and strive to create a workplace that values and respects all individuals.


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