On-Site Service Technician

2 weeks ago


Portland, Oregon, United States EFI Full time

We are seeking a Field Service Engineer to become a vital part of our team. This role involves remote work while serving clients in various locations. As a Field Service Engineer, your primary responsibility will be the on-site configuration and installation of EFI industrial inkjet printers at client facilities.

Key Responsibilities:

  • Unpacking and assembling all components of the printer
  • Delivering comprehensive training to customers on operation and maintenance
  • Diagnosing and repairing printer issues
  • Offering technical insights to the support team
  • Willingness to travel extensively, up to 75% of the workweek

Qualifications:

  • Technical degree or equivalent professional experience
  • Experience in field engineering
  • Exceptional customer service skills
  • Proficient in troubleshooting both electrical and mechanical issues
  • Familiarity with materials used in the printing industry
  • Physical capability to lift items weighing up to 70 pounds

Compensation: Competitive base salary of 80k along with benefits

Please be aware that additional factors may influence the final compensation offer.



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