Client Relations Specialist

2 weeks ago

MagstattleBas, Grand Est, United States Conductix Inc Full time

Conductix-Wampfler

Position: Customer Service/Contract Review

Location: Omaha, NE

If you are motivated by challenges and opportunities, and believe that your success is a reflection of your skills and efforts, you may find a rewarding career with Conductix-Wampfler. We are a dynamic and expanding organization that provides stimulating and fulfilling roles in the electrification and cable management sectors.

In this role, you will play a crucial part in the Customer Service department, ensuring that customer purchase orders are processed promptly to meet shipping and lead time requirements. This is a diverse role within a medium-sized company, requiring regular interaction with various departments.

Key Qualifications:

  • Exceptional 10-key skills with high accuracy (50 WPM)
  • Strong attention to detail and diligence
  • Effective communication and critical thinking abilities
  • Capacity to maintain a steady workflow amidst interruptions and time constraints
  • Proficient in Windows operating system and Microsoft Office Suite

If you possess the drive to accomplish tasks efficiently and have outstanding communication and time management skills, we would like to hear from you. Conductix-Wampfler offers competitive compensation, a comprehensive benefits package, and opportunities for personal and professional growth.

Job Summary:

This role involves reviewing contracts and entering orders for SMO USA customers. It requires timely and precise responses to customer orders, adherence to Conductix-Wampfler's processes, and compliance with customer specifications.

Essential Duties and Responsibilities:

  • Confirm receipt of orders received via electronic communication.
  • Review and enter orders for accuracy and completeness according to customer and company standards.
  • Regularly update the system with shipping addresses, contacts, and prospects.
  • Communicate effectively with customers regarding any discrepancies or necessary changes to orders.
  • Collaborate with the sales team and other internal departments to meet customer needs.
  • Document customer concerns or complaints.
  • Participate actively in the customer service phone line.
  • Assist with additional projects as assigned.
  • Support and uphold the Quality and EHS policies.
  • Embody the Core Values of the organization.

Supervisory Responsibilities:

This position does not include supervisory responsibilities.

Qualifications:

  • Typing skills of at least 50 WPM with high accuracy.
  • Proficient in Windows operating system and Microsoft Office applications (Word, Excel, Outlook).
  • Strong communication skills for effective interaction with team members, customers, and other departments.
  • Critical thinking skills to address questions and issues related to orders.
  • High diligence to ensure accurate order information.
  • Ability to maintain productivity under pressure and interruptions.
  • Excellent organizational skills.
  • Experience in industrial sales is a plus but not mandatory.

Education and Experience:

Post-secondary education and prior experience in order entry or similar data entry roles are preferred.

Language Skills:

The role requires the ability to read, analyze, and interpret customer purchase orders, as well as sufficient verbal and written communication skills to gather and interpret necessary information for accurate order entry.

Mathematical Skills:

The position requires the ability to perform basic mathematical operations and compute rates, ratios, and percentages.

Physical Demands:

The physical demands of this job are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodations may be made for individuals with disabilities.

Work Environment:

The noise level in the work environment is typically moderate, with sounds such as ringing phones and conversations.

Competencies:

To succeed in this role, candidates should demonstrate competencies in customer service, interpersonal skills, oral and written communication, teamwork, quality management, ethics, organizational support, judgment, motivation, planning/organizing, and professionalism.

  • Client Relations Specialist

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States Genuine Parts Company Full time

    SUMMARY: In a supportive role, the Client Relations Specialist ensures that customer needs are accurately identified and effectively addressed. This position may involve mentoring junior team members or providing dedicated support to specific clients.KEY RESPONSIBILITIES: • Processes customer orders through various communication channels including phone,...

  • Client Relations Specialist

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States Conductix Inc Full time

    Conductix-WampflerClient Relations SpecialistThis role is essential in maintaining customer satisfaction and ensuring the smooth processing of orders. Conductix-Wampfler is a dynamic organization that provides exciting and fulfilling opportunities in the electrification and cable management sectors.As a key member of the Customer Service team, you will be...

  • Insurance Client Relations Specialist

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States Holmes Murphy Full time

    About Us:Holmes Murphy stands as one of the largest privately owned insurance brokerage firms in the nation. Our core mission revolves around enhancing health, safeguarding wealth, and providing tranquility to our clients. We take pride in fostering a workplace where employees are passionate about their roles and their colleagues. Our guiding principle is...

  • Client Relations Associate

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States Kubat HealthCare Full time

    Join Our Team as a Patient Experience Specialist!At Kubat HealthCare, we are dedicated to providing an exceptional experience for our patients and visitors. We are looking for a motivated individual who can help create a friendly and inviting atmosphere.Key Responsibilities:Welcome respiratory patients, clients, and guests with professionalism and warmth,...

  • Client Relations Specialist, Employee Benefits

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States Holmes Murphy & Associates Full time

    At Holmes Murphy & Associates, we recognize that investing in our workforce, the environments we cultivate, and the overall experience we provide are essential to our organizational culture and mission. We believe that employees who feel valued and acknowledged for their contributions are more likely to be dedicated to the success of both our clients and our...

  • Client Relations Specialist

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States SRS Distribution Full time

    We are looking for a dedicated, customer-focused professional to join our team in a Sales Support capacity. This full-time role will emphasize order processing at the sales counter, along with additional responsibilities such as inventory management, product stocking, shipping logistics, and vehicle loading. The standard workweek is Monday through Friday,...

  • Client Relations Coordinator

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States 88 Tactical Full time

    Client Engagement SpecialistPosition: Client Engagement SpecialistLocation: Omaha, NebraskaDescription:88 Tactical is seeking a friendly and approachable individual to elevate our customer service experience. This role involves collaborating with the Marketing Department to gain comprehensive knowledge about our offerings and serve as a valuable resource for...

  • Client Relations Advocate

    1 week ago

    Magstatt-le-Bas, Grand Est, United States Gallup Group Full time

    Position Overview: Client Support SpecialistRole Summary: Deliver outstanding assistance to Gallup clients.As a Client Support Specialist, you will embody the high standards of service that Gallup is renowned for. Your role will involve aiding a diverse range of clients, consumers, and survey participants in resolving issues and navigating our various...

  • Client Relations Advocate

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States Gallup Group Full time

    Position Overview: Client Support SpecialistRole Summary: Provide outstanding assistance to clients of Gallup.As a Client Support Specialist, you will deliver the exceptional service that Gallup clients anticipate. In this role, you will assist a diverse range of clients, consumers, and survey participants in resolving issues and navigating our platforms....

  • Client Relations Specialist

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States Hemphill Search Group, Inc. Full time

    Join Our Dynamic Team!If you possess outstanding customer service skills, enjoy helping clients, and excel in educating others, this role is perfect for you.This expanding software organization is enhancing its customer support and training division due to increased demand.Engage with business clients by addressing inquiries and guiding them on how to...

  • Client Relations Coordinator

    1 week ago

    Magstatt-le-Bas, Grand Est, United States GenPro Energy Solutions Full time

    CUSTOMER EXPERIENCE SPECIALISTAt GenPro Energy Solutions, the leading provider of renewable energy and energy efficiency solutions in the Midwest, we are committed to fostering talent in a dynamic and rapidly evolving sector. We are seeking a dedicated Customer Experience Specialist to enhance our customer engagement efforts.As the foremost authority in...

  • Client Relations Specialist

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States Fiserv Full time

    Join the Innovators at Fiserv. At Fiserv, we are a leading global provider in Fintech and payment solutions, facilitating the movement of money and information across the globe. Our connections span financial institutions, corporations, merchants, and consumers, enabling millions of transactions daily in a secure and efficient manner. If you aspire to make a...

  • Client Relations Coordinator

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States GenPro Energy Solutions Full time

    CUSTOMER EXPERIENCE SPECIALISTAt GenPro Energy Solutions, the leading provider of renewable energy and energy efficiency solutions in the Midwest, we are committed to fostering talent in a dynamic and rapidly evolving sector. If you possess the skills to thrive in a high-energy environment, we invite you to explore the role of Customer Experience...

  • Client Relations Specialist

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States Applied Industrial Technologies Full time

    Position: Customer Service Representative / Inside SalesCompany Overview: Join a global leader in industrial distribution, renowned for our extensive partnerships with over 4,000 premier manufacturers. We have been a trusted name in the industry since 1923, committed to providing innovative and reliable industrial products.Role Overview: As a Customer...

  • Client Relations Supervisor

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States LovelyGroup Full time

    About the Role:The LovelySkin Client Relations team is expanding, and we are seeking a vital addition: Client Relations Supervisor. Join this exceptional group of individuals who consistently strive to enhance our customers' experiences. We take immense pride in our team's achievement of Bizrate's Platinum Circle of Excellence for twelve consecutive years,...

  • Client Relations Supervisor

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States LovelyGroup Full time

    About the Role:The LovelySkin Client Relations team is expanding, and we are seeking a vital addition: Client Relations Supervisor. Join and guide this exceptional group of individuals who consistently strive to enhance our customers' experiences. We take pride in our team's achievement of the Bizrates Platinum Circle of Excellence for twelve consecutive...

  • Client Relations Specialist, Employee Benefits

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States Holmes Murphy & Associates Full time

    At Holmes Murphy & Associates, we prioritize the well-being of our employees, the environments they work in, and the culture we cultivate. We believe that when employees feel valued and recognized for their contributions, they are more invested in the success of both our clients and our organization. Our team members are empowered to shape their own career...

  • Client Support Specialist

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States Toast Tab, Inc. Full time

    Client Support Specialist - Payment SolutionsPosition Overview: As a Client Support Specialist at Toast Tab, Inc., you will play a crucial role in enhancing the customer experience by providing specialized assistance related to payment processing and financial inquiries.Key Responsibilities:1. Engage with clients to address and resolve intricate billing...

  • Virtual Client Relations Associate

    2 weeks ago

    Magstatt-le-Bas, Grand Est, United States Goodwill San Antonio Full time

    Job Title: Remote Customer Support SpecialistCompany Overview: At Goodwill San Antonio, we are dedicated to enhancing lives through the power of work. We pride ourselves on providing exceptional customer service and support to our clients.Position Summary: This role is designed for individuals residing in specific regions, focusing on delivering outstanding...

  • Client Services Specialist

    3 days ago

    Magstatt-le-Bas, Grand Est, United States National Indemnity Company Full time

    About National Indemnity CompanyNational Indemnity Company is a leading provider of insurance solutions, offering a range of products and services to meet the needs of individuals and businesses.Job SummaryWe are seeking a highly skilled Client Services Specialist to join our team. As a Client Services Specialist, you will be responsible for delivering...