Client Relations Specialist
2 weeks ago
We are looking for a dedicated, customer-focused professional to join our team in a Sales Support capacity. This full-time role will emphasize order processing at the sales counter, along with additional responsibilities such as inventory management, product stocking, shipping logistics, and vehicle loading. The standard workweek is Monday through Friday, with potential for additional hours during peak periods.
KEY RESPONSIBILITIES
- Processing sales orders at the point of sale using the company’s digital systems.
- Engaging with clients through phone, email, and face-to-face interactions.
- Welcoming customers with a positive demeanor.
- Utilizing basic computer and telecommunication skills.
- Advising customers on the appropriate products for their needs.
- Explaining pricing structures and sales processes to clients.
- Generating Sales Orders.
- Preparing Quotes to provide cost estimates based on customer specifications.
- Coordinating efficient delivery schedules.
- Ensuring clear communication among management, staff, and clients.
- Exhibiting honesty, courtesy, and respect towards customers and colleagues at all times.
- Maintaining a tidy and organized workspace.
- Acquiring foundational knowledge of available products.
- Notifying management about customer requests for special order items.
- Assisting with Inventory Management tasks.
- Participating in order picking, staging, and replenishment activities.
- Handling shipping and receiving duties.
- Loading and unloading delivery vehicles.
- Performing other related tasks as assigned.
QUALIFICATIONS
- Basic proficiency in computer operations and internet navigation.
- Experience with landscaping and irrigation products is a plus but not mandatory.
- Bilingual abilities (English and Spanish) are preferred, though not essential.
- Forklift operation experience is advantageous.
- Capability to lift 75 lbs and 50 lbs repetitively.
- Must be able to pass a pre-employment drug screening.
We are an Equal Opportunity Employer.
We value military veterans and encourage them to apply for any position that aligns with their skills and experience.
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