Business Intelligence Developer

2 weeks ago

Midland, Texas, United States Midland Memorial Hospital Full time
Job Description

The Business Intelligence Developer plays a pivotal role in enhancing Midland Memorial Hospital's decision-making capabilities by developing and refining analytics and data solutions. This position is crucial in providing the organization with the tools and insights necessary for effective, evidence-based decision-making.

Key Responsibilities
  • Maintain and support high-value Business Intelligence environments to meet customers' analytic needs.
  • Document each step of the analytics development lifecycle to ensure adequate communication between the team and customers.
  • Provide prompt responses to customer problems and inquiries, prioritizing the customer's experience in all operations.
  • Collaborate with business partners and cross-functional teams to learn business processes and capture requirements relative to proposed solutions.
  • Resolve ITSM incidents and requests independently within SLA timelines, taking ownership and resolving complicated/code-intensive incidents and requests.
  • Use diplomacy to handle conflict with peers without allowing personal feelings to influence or impact the outcome negatively.
  • Follow all department procedures, including Weekly Status Reports, Customer Delivery, Customer Communications, Request Creation, and more.
  • Identify ways to improve work processes and improve customer satisfaction, making recommendations to supervisors and implementing and monitoring results as appropriate.
  • Stay abreast of the latest developments, advancements, and trends in the field of medical writing by attending seminars/workshops, reading professional journals, and actively participating in professional organizations.
  • Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the assigned department.
Requirements
  • Bachelor's degree in a quantitative-oriented field such as Business, Economics, Statistics, Biostatistics, Epidemiology, Information Technology, or Healthcare Administration.
  • 2+ years of experience working with Business Intelligence (BI) tools, including developing crystal reporting, WEBi reporting, and dashboard technologies.
  • 2+ years of experience using SQL (Structured Query Language) server-based SQL coding or Oracle PL-SQL (Procedural Language/Structured Query Language) experience or Snowflake.
  • 2+ years of experience working with IT healthcare database support.
  • Previous healthcare experience preferred. Previous experience working with an integrated Electronic Medical Record (EMR) within a healthcare organization preferred.
Physical Requirements

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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