Club Operations Supervisor

12 hours ago


Brighton, Michigan, United States Clubcorp Usa Incorporated Full time
Job Summary

As a key member of our team, you will be responsible for supervising the outside service staff to ensure exceptional customer service and professionalism. Reporting directly to the Director of Outside Services, you will play a crucial role in maintaining a well-trained and efficient staff.

Key Responsibilities
  • Develop and implement training programs to maintain a high level of staff proficiency.
  • Manage all aspects of staff selection, hiring, labor budgeting, and education.
  • Provide exceptional customer service by assisting golfers with their needs and answering questions.
  • Coordinate services with other golf operations staff to ensure seamless service to members and guests.
  • Ensure accurate time reporting and maintain controls on time management systems.
  • Interact with members and guests professionally, handling changes and requests as needed.
About You
  • A high school diploma or equivalent is required.
  • Excellent communication and customer service skills are essential.
  • Basic golf knowledge and etiquette are necessary.
  • You must be able to maintain confidentiality and handle sensitive employee matters.
  • You will work in both indoor and outdoor environments with frequent exposure to extreme temperatures and humidity.

We are Invited. Where You Belong.

Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our collection of golf and country clubs share a common goal of building relationships and enriching lives. Join us and be part of a fun, fast-paced, and high-impact team where you belong.

Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.


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