Sales Support Specialist

2 weeks ago


Kansas City, Missouri, United States Capital Senior Living Full time

About Capital Senior Living:
At Capital Senior Living, we are dedicated to providing exceptional care and support to our residents in a vibrant community. We offer a competitive benefits package that includes health and dental insurance, a 401k plan with company contributions, and much more.

Position Overview:
The Sales Coordinator plays a vital role in supporting the Sales Director and Executive Director in various capacities. This position requires flexibility, including potential weekend and evening hours, to ensure seamless operations.

Key Responsibilities:
- Provide backup assistance to the Sales Director or Executive Director during tours.
- Conduct weekly outreach via email or phone as directed.
- Collaborate with the Sales Director and Activities Director to implement the Care Connect program, enhancing the welcome experience for new residents and their families.
- Assist in marketing efforts, outreach initiatives, and public events.
- Maintain an organized calendar, coordinating meetings with leadership and administrative staff.
- Process and manage leads and prospects efficiently.
- Ensure timely processing of billing and other essential documents related to resident support.
- Keep accurate records of leads and clients using the designated software.
- Schedule regular functional team meetings, maintaining agendas and tracking action items.
- Engage with potential residents to arrange meetings and provide a welcoming experience.

Qualifications:
- Minimum of 2 years of experience in an administrative role within a business environment.
- Background in customer service, preferably in healthcare or senior living.
- Proficient in computer technology with a willingness to learn new software.
- High School diploma is required.
- Strong organizational skills and self-motivation are essential.
- Ability to work independently with minimal supervision.
- Proficiency in MS Office, particularly MS Outlook, with experience in creating PowerPoint presentations.
- Capable of editing written documents for clarity and flow.
- Flexibility to work additional hours as needed.



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