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Client Support Specialist

2 months ago

Kansas City, Missouri, United States Labconco Full time

Client Support Specialist

Labconco is a prominent organization committed to delivering exceptional laboratory apparatus. With an emphasis on excellence, clientele, and personnel, we take pride in providing superior products and services within the sector.

Position Overview:

The Client Support Specialist plays a crucial role in ensuring customer satisfaction and operational efficiency. This position involves:

  • Responding to inquiries from customers and dealers through various communication channels
  • Efficiently managing order processing and returns
  • Offering assistance to Sales Representatives as needed
  • Generating quotes and maintaining precise records in Salesforce

Qualifications:

  • Outstanding communication and customer service abilities
  • Experience in managing order entry and addressing customer inquiries
  • Familiarity with CRM platforms such as Salesforce