Automotive Customer Support Specialist

2 weeks ago


Kansas City, Missouri, United States TBC Full time

**Automotive Customer Support Specialist**

**Location:** Kansas City, MO, US, 64157 **Overview**

In the role of **Automotive Customer Support Specialist**, you will have a unique opportunity to immerse yourself in the automotive service industry. This position is pivotal in promoting tire sales, related services, and mechanical assistance while ensuring exceptional customer interactions within a retail environment. Many of our leaders within TBC Corporation began their careers in this capacity, showcasing our commitment to internal growth and development.

**Key Responsibilities**

- Guide customers in choosing the right tires for their vehicles

- Communicate findings from vehicle inspections to customers

- Provide education on scheduled maintenance services

- Support the Store Manager and Service Manager with daily operations

- Deliver professional and courteous service to all customers

- Perform additional tasks as assigned

**Required Qualifications**

- Previous sales experience

- Background in customer service

- Passion for automobiles

- Experience in automotive sales is advantageous

- Flexibility to work retail hours, including weekends and holidays

- Valid driver's license

- Bilingual in English and Spanish is a plus

- Successful completion of a criminal background check

- Pre-employment drug screening

- Must be at least 18 years of age

**Employee Benefits**

- Competitive salary structure

- Comprehensive medical, dental, and vision insurance

- Company-sponsored short-term disability and subsidized long-term disability

- Life insurance provided by the company

- 401(k) plan with company matching and immediate vesting

- Generous vacation and paid time off policies

- Flexible spending accounts

- Employee assistance programs

- Purchasing power program for large retail purchases through payroll deduction

- Discounts on vendor purchases

- Automotive discounts for employees

- And additional benefits

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

**Job Segment:** Customer Service, Automotive, Sales, Healthcare, Finance



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