Guest Reception Specialist

1 week ago


Santa Fe, New Mexico, United States Bishop's Lodge Full time
Job Overview

Bishop's Lodge is a historic establishment with a rich heritage, dedicated to providing an exceptional experience for our guests. As a Restaurant Host, you will play a vital role in maintaining the warm and inviting atmosphere that is the hallmark of our hospitality.

Key Responsibilities
  • Warmly welcome guests and provide attentive service, managing check-ins and seating arrangements efficiently.
  • Handle phone inquiries, manage reservations, and accurately document in-room dining orders.
  • Collaborate with restaurant and pool staff to ensure optimal guest seating and prevent overbooking.
  • Assist in preparing station charts, assigning tables, and guiding staff in effective table setups.
  • Ensure cleanliness and organization of the host station and surrounding areas.
  • Update guest profiles, monitor VIP arrivals, and accommodate special requests through reservation systems.
  • Maintain up-to-date menus and wine lists, ensuring they are clean and well-stocked.
  • Address and resolve guest complaints promptly to ensure satisfaction.
  • Be knowledgeable about hotel services and local attractions to provide accurate information to guests.
  • Work closely with Food and Beverage Management to foster a positive dining environment.
Qualifications
  • Previous experience in customer service or hospitality, ideally in a premium setting.
  • Excellent communication skills, a positive demeanor, and fluency in English.
  • Must meet the minimum age requirement to serve alcohol.
  • Willingness to work a flexible schedule, including weekends and holidays.
  • Ability to obtain necessary state and local certifications, such as food handling or alcohol service training.
Additional Information

Bishop's Lodge is committed to creating a diverse environment and is proud to be an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.



  • Santa Fe, New Mexico, United States Bishop's Lodge Full time

    Job OverviewBishop's Lodge is a distinguished establishment with a rich history, dedicated to providing guests with an unforgettable experience. Our commitment to excellence is reflected in our warm hospitality and attention to detail.Position SummaryThe Restaurant Host plays a vital role in maintaining the inviting atmosphere that characterizes our service....

  • Reception Specialist

    2 weeks ago


    Santa Fe, New Mexico, United States Thornburg Investment Full time

    Company Overview:Thornburg is a renowned global investment firm committed to delivering strategic solutions for institutions, financial professionals, and investors around the globe. Established in 1982, this privately held firm excels as an active, high-conviction manager of fixed income, equities, and multi-asset solutions.As an independent entity,...

  • Reception Specialist

    2 weeks ago


    Santa Fe, New Mexico, United States Thornburg Investment Management Full time

    Job OverviewThornburg Investment Management is a distinguished global investment firm dedicated to delivering exceptional strategies for institutions, financial professionals, and investors around the globe. Established in 1982, our privately held firm is a proactive, high-conviction manager specializing in fixed income, equities, and multi-asset...


  • Santa Fe, New Mexico, United States ASCENT SF, LLC Full time

    Position OverviewASCENT SF, LLC is seeking dedicated professionals who thrive in collaborative environments and can adapt to a dynamic workplace. We are expanding our team across various locations.The Client Services Coordinator plays a crucial role in maintaining office efficiency by performing essential administrative tasks. Responsibilities include...


  • Santa Fe, New Mexico, United States ASCENT SF, LLC Full time

    Position OverviewASCENT SF, LLC is seeking dedicated professionals who thrive in collaborative environments and can adapt to a dynamic workplace. We are looking to fill positions across various locations.The Client Services Coordinator plays a vital role in maintaining office efficiency by executing clerical functions that support daily business operations....


  • Santa Fe, New Mexico, United States Esperanto Full time

    Company OverviewEsperanto Development LLC is a premier hotel management organization renowned for enhancing profitability and elevating asset values for hotel proprietors. Our expertise spans hotel operations, property management, electronic distribution, and interactive marketing, ensuring exceptional outcomes through our unwavering dedication to guests,...


  • Santa Fe, New Mexico, United States Auberge Resorts Full time

    Job Summary:Auberge Resorts is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front desk team, you will be responsible for ensuring a seamless and personalized guest experience.Key Responsibilities:Front Desk Operations: Oversee and assist in the check-in and check-out processes, ensuring efficiency,...


  • Santa Fe, New Mexico, United States Remington Full time

    Position OverviewKey ResponsibilitiesWelcome and engage with guests in a friendly manner, efficiently managing their check-in and check-out processes. Assist with pre-registration and reservation management as needed.Ensure accurate and timely posting of all charges to guest accounts.Maintain a thorough understanding of the Front Office operational systems,...


  • Santa Fe, New Mexico, United States Remington Full time

    Position OverviewKey ResponsibilitiesWelcome and engage with guests in a friendly manner, efficiently managing the check-in and check-out processes. Assist with pre-registration and room assignments as needed.Ensure accurate posting of all charges in a timely and effective manner.Possess comprehensive knowledge of the Front Office systems, whether...


  • Santa Fe, New Mexico, United States Auberge Resorts Full time

    Company Overview Established over a century ago, Auberge Resorts Collection is a prestigious portfolio of exceptional hotels and resorts that embody the spirit of their locations. Each property is distinct, offering a unique blend of luxury, culture, and experience. Position Overview As a Front Desk Supervisor, you will play a crucial role in shaping the...


  • Santa Fe, New Mexico, United States Auberge Resorts Full time

    Company Overview Auberge Resorts Collection is renowned for its exceptional hotels, resorts, residences, and private clubs, each offering a unique blend of luxury and local culture. Our properties are designed to provide guests with unforgettable experiences through exquisite design, outstanding culinary offerings, and attentive service. Position Overview As...


  • Santa Fe, New Mexico, United States Auberge Resorts Full time

    Company Overview With a rich history spanning over a century and a half, our esteemed establishment is a cherished landmark that reflects the essence of Southwestern culture. We invite guests to immerse themselves in a world of exploration, creativity, and culinary delights, all while enjoying the unique heritage that defines our property. Role Overview Step...


  • Santa Fe, New Mexico, United States Ojo Caliente Holdings, Inc. Full time

    Position OverviewAre you prepared to elevate your professional journey in a serene environment? Ojo Caliente Holdings, Inc. is seeking a dedicated Spa and Pool Service Specialist to enhance our mission of delivering outstanding guest satisfaction.As a Spa and Pool Service Specialist, you will be an essential member of our wellness team, responsible for...


  • Santa Fe, New Mexico, United States Auberge Resorts Full time

    Company Overview Auberge Resorts Collection is a distinguished group of exceptional hotels, resorts, residences, and private clubs. Each property is uniquely crafted, embodying the essence of its locale through exquisite design, outstanding culinary experiences, and attentive yet unobtrusive service. Position Overview Step into a fulfilling role as a Front...


  • Santa Fe, New Mexico, United States Auberge Resorts Full time

    Company Overview Auberge Resorts Collection is renowned for its extraordinary hotels, resorts, residences, and private clubs. Each property is distinct, yet all embody a meticulous approach to luxury, showcasing the essence of their locales through stunning design, exceptional culinary experiences, and unparalleled service. Position Overview Step into a...


  • Santa Fe, New Mexico, United States Auberge Resorts Full time

    Company Overview Established over a century and a half ago, this historic Santa Fe landmark is rich in heritage and has been thoughtfully restored to maintain its unique Southwestern charm for future generations. Visitors can immerse themselves in a vibrant culture of exploration and creativity through nature-inspired activities, visual arts, ancient...


  • Santa Fe, New Mexico, United States Ojo Caliente Holdings, Inc. Full time

    Position OverviewThe Spa Guest Services Coordinator is responsible for managing and organizing all spa offerings, including scheduling treatments, pool access, and special events. This role plays a crucial part in maintaining the overall quality and ambiance of the spa environment. Additionally, the coordinator oversees retail inventory, aids in monthly...


  • Santa Fe, New Mexico, United States Ojo Caliente Holdings, Inc. Full time

    Position OverviewThe Spa Receptionist plays a crucial role in managing and organizing all spa services, including scheduling appointments, overseeing pool access, and coordinating group activities. This position is essential for maintaining the overall quality and operational efficiency of the spa. The Spa Receptionist is also responsible for managing retail...


  • Santa Fe, New Mexico, United States Bishop's Lodge Full time

    Job OverviewBishop's Lodge is a historic establishment that has been a part of the community for over 150 years, offering a unique blend of tradition and modern luxury. Our guests are invited to immerse themselves in the rich culture and natural beauty that surrounds us.Position SummaryWe are in search of a dedicated and knowledgeable Concierge to enhance...


  • Santa Fe, New Mexico, United States Bishop's Lodge Full time

    Job OverviewBishop's Lodge is a historic establishment with over 150 years of heritage, offering a unique blend of Southwestern culture and modern luxury. Our guests are invited to immerse themselves in a world of artistic expression, culinary delights, and nature-inspired experiences.Position SummaryWe are looking for a dedicated and knowledgeable Concierge...