Front Desk Coordinator
4 weeks ago
English Meadows Senior Living is a locally owned company dedicated to providing exceptional care to our residents. We are passionate about creating a warm and welcoming environment, and we are seeking a compassionate and friendly Concierge/Receptionist to join our team.
The ideal candidate will be responsible for answering phone calls, greeting residents, families, and visitors, and providing exceptional customer service. The Concierge/Receptionist will also be responsible for monitoring the resident and visitor sign-in and out log, keeping the front desk and lobby clean and neat, and assisting residents with coordinating van schedules for appointments and trips.
Key Responsibilities:
Answer phone calls in a courteous and professional manner
Transfer calls to appropriate persons/departments
Take accurate messages
Greet visitors in a professional and friendly manner
Monitor resident and visitor sign-in and out log
Keep the front desk and lobby clean and neat
Assist residents with coordinating van schedules for appointments and trips
Perform supportive office functions for all departments
Communicate with outside professionals
Perform all other duties assigned by the Administrator
Maintain confidentiality and respect resident rights and privacy
Requirements:
Must have an acceptable criminal record check
Must have excellent communication skills
Be pleasant in demeanor and tone of voice
Look for ways to improve community function
Documented TB screening
Must have or complete CPR/1st Aid within the first 60 days of employment
Must maintain an acceptable attendance record and follow work schedule
Self-starter, Organizes and utilizes time appropriately
Must perform all tasks with grace and work cooperatively with supervisors and display willingness to assist co-workers
Ability to spend long periods of time on their feet
Must be capable of performing the duties and responsibilities of the job, with or without reasonable accommodation
Benefits:
Health Insurance
Dental Insurance
Paid Time Off
401K
Team Member Giveaways
Sign-on Bonus
Referral Bonus
Supplemental Insurance
Rewards and Recognition Programs
Career Development
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