Front Desk Supervisor

4 days ago

Washington, Washington, D.C., United States IHG Full time
About the Front Desk Supervisor Role

We are seeking a highly skilled Front Desk Supervisor to join our team at IHG Hotels & Resorts. As a Front Desk Supervisor, you will be responsible for delivering exceptional guest experiences and ensuring seamless transactions at our luxury hotel.

Key Responsibilities
  • Coach and lead the front office team to deliver memorable guest experiences
  • Kick off guest experiences with a warm welcome and ensure a smooth check-in process
  • Acknowledge IHG Rewards Club members and returning guests in person or over the phone
  • Manage and receive payments for guest bookings
  • Ensure a swift and seamless check-out process
  • Anticipate guest needs and offer tailored recommendations
  • Be the trusted contact for guests, helping with everything from bill issues to restaurant recommendations
Requirements
  • Higher education qualification or equivalent in Hotel or Business Administration
  • 3 years of Front Office or Guest Service experience
  • Excellent communication skills
  • Problem-solving skills to turn issues into opportunities
  • Fluency in the local language (English)
What We Offer

We offer a competitive salary, a wide range of benefits, and opportunities for growth and development. Our team is passionate about delivering True Hospitality for Good, and we are looking for like-minded individuals to join us.

  • Front Desk Supervisor

    4 weeks ago

    Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Job Title: Front Desk SupervisorViceroy Hotel Group is seeking a highly skilled and experienced Front Desk Supervisor to join our team at our Washington, DC location.The successful candidate will be responsible for managing daily front desk and guest services operations, ensuring a seamless and exceptional guest experience.Key Responsibilities:Manage front...

  • Front Desk Supervisor

    1 week ago

    Washington, Washington, D.C., United States IHG Full time

    About the RoleWe are seeking a highly skilled Front Desk Supervisor to join our team at IHG Hotels & Resorts. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and leading a team of front office staff to deliver memorable experiences for our guests.Key...

  • Front Desk Supervisor

    3 days ago

    Washington, Washington, D.C., United States IHG Full time

    About the Front Desk Supervisor RoleWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at IHG Hotels & Resorts. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, ensuring seamless check-in and check-out processes, and leading a team of front office staff to deliver memorable...

  • Front Desk Operations Supervisor

    1 week ago

    Washington, Washington, D.C., United States Hilton Garden Inn M Street DC Full time

    Job SummaryWe are seeking a highly skilled Front Desk Supervisor to join our team at Hilton Garden Inn M Street DC. As a key member of our front office team, you will be responsible for supervising front desk operations, ensuring exceptional guest service, and maintaining high standards of quality and sustainability.Key ResponsibilitiesSupervise front desk...

  • Front Desk Operations Supervisor

    1 week ago

    Washington, Washington, D.C., United States Hilton Garden Inn Washington DC Downtown Full time

    Job Summary:The Front Desk Supervisor is responsible for overseeing front desk operations in accordance with established guest service, quality, and sustainability standards. This role requires strong leadership and communication skills to supervise front desk staff, ensure excellent guest service, and maintain a clean and welcoming environment.Key...

  • Front Desk Supervisor

    2 weeks ago

    Washington, Washington, D.C., United States Crescent Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Crescent Services. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing front desk operations, and supervising a team of front desk agents.Key ResponsibilitiesProvide exceptional guest service and...

  • Front Desk Supervisor

    1 month ago

    Washington, Washington, D.C., United States Varnish Lane Full time

    Front Desk LeadVarnish Lane West End at the N.W. Washington D.C.Key ResponsibilitiesClient ExperienceWelcome clients in a friendly, personable, and professional manner.Answer phone calls to assist clients.Organize and manage appointments in our booking system.Shop ExperienceMaintain shop cleanliness and assign clients to stylists.Assist with inventory by...

  • Front Desk Supervisor for Luxury Residential Building

    1 week ago

    Washington, Washington, D.C., United States NFC Amenity Management Full time

    Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at NFC Amenity Management. As a Front Desk Supervisor, you will be responsible for ensuring a smooth operation and service experience for our residents and guests.Key Responsibilities:Effective communication with team members, property management, and...

  • Front Desk Team Lead

    3 weeks ago

    Washington, Washington, D.C., United States Canopy by Hilton Full time

    About the RoleWe are seeking a highly skilled and motivated Front Desk Supervisor to join our team at Canopy by Hilton. As a Front Desk Supervisor, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide exceptional...

  • Front Desk Supervisor for Luxury Residential Building

    1 week ago

    Washington, Washington, D.C., United States NFC Amenity Management Full time

    Job Title: Front Desk Supervisor for Luxury Residential BuildingAs a Front Desk Supervisor for Luxury Residential Building, you will be responsible for ensuring a smooth operation and service experience for residents and guests. This includes effectively communicating with team members, property management, and residents/guests, as well as overseeing...

  • Front Office Supervisor

    1 month ago

    Washington, Washington, D.C., United States Remington Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Remington Hotels. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our hotel's front desk, including supervising and training front desk agents, managing the MICROS system, and providing exceptional...

  • Front Desk Representative

    2 weeks ago

    Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Front Desk Agent OpportunityCultivate your career with Viceroy Hotel Group and be part of a dynamic team in Washington, DC.Viceroy Washington DC embodies the eclectic Logan Circle neighborhood as a hub for artists and urban innovators.Located off the vibrant 14th Street Corridor, our hotel is poised to provide exceptional service to guests from diverse...

  • Front Desk Ambassador

    1 month ago

    Washington, Washington, D.C., United States The Quincy Hotel, Washington DC Full time

    Job Title: Front Desk AmbassadorWe are seeking a highly skilled and customer-focused Front Desk Ambassador to join our team at The Quincy Hotel in Washington DC. As a Front Desk Ambassador, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Job Summary:The Front Desk...

  • Front Desk Ambassador

    2 weeks ago

    Washington, Washington, D.C., United States Hotel Equities Full time

    Job Title: Front Desk AmbassadorWe are seeking a highly skilled and customer-focused Front Desk Ambassador to join our team at The Quincy Hotel in Washington DC. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Job Summary:The Front Desk Ambassador...

  • Front Desk Team Lead

    1 month ago

    Washington, Washington, D.C., United States Canopy by Hilton Full time

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Supervisor to join our team at Canopy by Hilton. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProvide top-notch service to guests, responding to...

  • Front Desk Ambassador

    3 weeks ago

    Washington, Washington, D.C., United States Hotel Equities Full time

    Job Title: Front Desk AmbassadorWe are seeking a highly skilled and customer-focused Front Desk Ambassador to join our team at The Quincy Hotel in Washington DC. As a Front Desk Ambassador, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Job Summary:The Front Desk...

  • Front Desk Associate

    1 month ago

    Washington, Washington, D.C., United States Cambria Hotel Full time

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Cambria Hotel. As a Front Desk Clerk, you will be the first point of contact for our guests and will play a critical role in ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide exceptional customer service to guests,...

  • Front Desk Associate

    3 weeks ago

    Washington, Washington, D.C., United States Cambria Hotel Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Cambria Hotel. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional hospitality and service.Key Responsibilities:Assist guests with check-in, check-out, and room...

  • Front Desk Representative

    3 weeks ago

    Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Join Our Team as a Front Desk AgentViceroy Hotel Group is seeking a skilled and enthusiastic Front Desk Agent to join our team at Viceroy Washington DC. As a Front Desk Agent, you will be the face of our brand, providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Check in and out hotel guests in a...

  • Front Desk Representative

    2 weeks ago

    Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Join Our Team as a Front Desk AgentViceroy Hotel Group is seeking a skilled and enthusiastic Front Desk Agent to join our team at Viceroy Washington DC. As a Front Desk Agent, you will be the face of our brand, providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Check-in and check-out hotel guests in a...