Senior Application Program Manager

4 days ago


Baton Rouge, Louisiana, United States Rose International Full time
Job Summary

Rose International is seeking a highly skilled Senior Application Program Manager to lead our team in delivering exceptional customer experiences. As a key member of our organization, you will be responsible for managing all aspects of our web content management system projects, ensuring seamless execution and customer satisfaction.

Key Responsibilities
  • Customer Engagement: Foster strong relationships with our customers, leveraging their feedback to drive improvements and ensure their expectations are met.
  • Project Management: Oversee the entire project lifecycle, from planning to execution, ensuring timely completion and adherence to industry standards.
  • Team Leadership: Lead and motivate our team, promoting a culture of excellence and ensuring all staff follow industry-standard policies and procedures.
  • Service-Level Agreements: Collaborate with customers to develop and implement service-level agreements and operating-level agreements for our enterprise-level web-based CMS.
  • Communication: Coordinate meetings and ensure clear communication among all stakeholders, ensuring everyone is aligned and informed.
Requirements
  • Experience: At least five years of experience as an Application Program Manager, with a proven track record of delivering successful projects.
  • Qualifications: At least three years' experience writing service-level agreements and/or operating-level agreements for a Content Management System or enterprise-level website.
  • Skills: Excellent communication and project management skills, with a clear understanding of website creation best practices and industry standards.
Benefits

Rose International offers a comprehensive benefits package, including competitive compensation, opportunities for professional growth, and a dynamic work environment. For more information on our benefits, please visit our website.



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