Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our community, you will be responsible for providing exceptional hospitality and support to our residents, families, and visitors.
Responsibilities:
- Monitor the Bistro area to ensure a welcoming and clean environment for our guests.
- Perform general administrative duties to support the smooth operation of our community.
- Provide exceptional customer service and support to our residents, families, and visitors.
- Manage external and internal calls, taking and communicating messages as needed.
- Provide community information to inquiries in support of our marketing and sales efforts.
Qualifications:
- A high school diploma or equivalent is required.
- Proven experience in a customer service role, demonstrating excellent customer service, organizational, and communication skills.
- Good judgment, problem-solving, and decision-making skills are essential.
- Proficiency in computer skills, including Microsoft Outlook, Word, and Excel, is required.
About Us:
Sunrise Senior Living is a leading provider of senior living communities, dedicated to delivering high-quality care and services to our residents. We are passionate about creating a supportive and inclusive environment for our team members, where everyone can thrive and grow.
What We Offer:
- A competitive compensation package based on your skills, experience, and qualifications.
- A comprehensive benefits program, including health, dental, and vision insurance.
- Opportunities for professional growth and development, including training and education programs.
- A supportive and inclusive work environment, where you can make a real difference in the lives of our residents.
Pre-Employment Requirements:
Sunrise Senior Living is committed to ensuring the health and safety of our residents, family members, and team members. As a condition of employment, you will be required to complete and pass a drug test, participate in testing requirements, and comply with applicable federal, state, and local laws and authorities.
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