Client Solutions Manager in Private Equity
2 weeks ago
Position Summary
As a pivotal member of the Atominvest team, you will be responsible for overseeing the delivery of our innovative software solutions to both new and existing enterprise clients. Your role will involve not only implementation but also serving as the primary liaison for some of the most prominent alternative investors globally. You will advocate for our clients and identify opportunities for growth within our existing partnerships.
About Atominvest
Atominvest is dedicated to transforming the landscape of alternative investment technology. We provide state-of-the-art software to fund managers, investors, and intermediaries across various sectors, including private equity, credit, venture capital, real estate, and hedge funds.
Our leadership team boasts extensive experience in private equity, venture capital, and asset management, enabling us to offer a comprehensive tech stack that empowers top-tier alternative investment managers to effectively manage their operations across all critical investment functions.
Key Responsibilities
- Oversee a portfolio of enterprise clients, collaborating closely with them and other stakeholders to achieve their strategic goals.
- Gain a deep understanding of clients' technological frameworks, operational structures, fund configurations, and business aspirations.
- Facilitate strategic communication with clients while managing operational deliverables.
- Review risk assessments and coordinate incident resolutions as necessary.
- Conduct training sessions, lead technical discussions regarding APIs and integrations, and facilitate business reviews with clients.
- Act as the main point of contact for clients regarding the delivery and implementation of their Atominvest solutions.
- Efficiently manage the entire customer lifecycle from implementation to renewal, ensuring that customer needs are met and time to value is minimized.
Qualifications
- A relevant university degree, preferably with a focus on Accounting or Finance.
- Experience in fund administration and/or private markets.
- A demonstrated interest in pursuing a career within the investment sector.
- Proven project management experience, particularly with enterprise corporate accounts.
- Exceptional communication skills and a keen attention to detail.
- Analytical mindset with a knack for problem-solving.
- Proficient in MS Excel with a passion for data analysis.
- A commitment to delivering outstanding customer support and service.
- A collaborative team player eager to learn and share ideas.
- A growth-oriented mindset with an entrepreneurial spirit.
Benefits
- Engaging and rewarding work environment.
- A culture that promotes trust, ownership, and autonomy.
- Collaboration with a talented and mission-driven team.
- A vibrant workplace atmosphere with ample coaching opportunities.
- Significant opportunities for professional growth.
- Flexible working hours in a hybrid work environment.
- Networking opportunities with leading firms in private equity, venture capital, and alternative investments.
- Company-wide events and social gatherings.
- Health reimbursement arrangement (HRA).
- Corporate pension plan.
- Generous holiday allowance, including additional time off at year-end.
Application Process
- Engage in a discussion with our Head of Customer Success to explore the role and our company vision.
- Complete a case study and review it with our Customer Success team.
- Meet with members of the Management team.
- Become a part of Atominvest.
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