Claims Consultant for Private Clients
1 week ago
We are in search of a committed claims advocate for our Private Client Group, dedicated to delivering outstanding customer service throughout the claims journey. Key responsibilities encompass keeping sales associates and clients informed, meticulously documenting all claim-related activities, and ensuring that client requirements are fulfilled. This role provides the flexibility of a hybrid work schedule.
Key Responsibilities:
- Assisting private clients with the reporting of new claims
- Monitoring and updating clients and sales associates regarding claim progress
- Working in conjunction with independent claims adjusters to ensure optimal service delivery
- Managing disputes related to non-covered claims with insurance carriers
- Supporting the Private Client team with claims administration and providing backup for the Select/Main Street Claims Consultant
- Proficient in Microsoft Office Suite
- Exceptional verbal and written communication skills
- Familiarity with insurance policies and terminology is preferred
- Ability to multitask effectively in fast-paced environments
- Team-oriented with strong time management skills
- Associate degree or equivalent experience is preferred
- Minimum of 2 years in Insurance Claims, focusing on premium client service and brand representation
Our client offers a competitive compensation package that includes a base salary, annual bonuses, a 401(k) match, and a generous profit-sharing plan. Additionally, employees have the opportunity to participate in Quarterly Sales Contests, an attractive commission structure, and an annual Leader's Trip.
- Medical insurance
- Dental coverage
- Vision plans
- Health Savings Account (HSA), Flexible Spending Account (FSA), and Health Reimbursement Account (HRA) options
- Life insurance, Long-Term Disability (LTD), and voluntary Supplemental Life and LTD options
- Pet insurance
- Accident and Critical Care, Legal, and Identity Theft protection services
- Flexible vacation and sick leave policy
- Generous Time Off
- Casual dress code
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