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Client Solutions Manager in Private Equity

2 months ago

Providence, Rhode Island, United States Atominvest Software Full time
Job Overview

Position Summary

As a pivotal member of the Atominvest team, you will take charge of delivering our innovative software solutions to both new and existing enterprise clients. Your role will encompass implementation responsibilities and serve as the primary liaison for some of the foremost alternative investors globally. You will champion client advocacy and pinpoint expansion opportunities within our clientele.

About Atominvest

Atominvest is dedicated to transforming the landscape of alternative investment technology by offering state-of-the-art software to fund managers, investors, and intermediaries across various sectors including private equity, credit, venture capital, real estate, and hedge funds. Our leadership team boasts extensive experience in private equity, venture capital, and asset management, providing a cohesive tech stack that empowers top-tier alternative investment managers to efficiently oversee their operations across all critical investment functions.

Key Responsibilities

  • Oversee a portfolio of enterprise clients, collaborating closely with them and key stakeholders to fulfill their strategic goals.
  • Gain a comprehensive understanding of clients' technology, operational frameworks, fund structures, and business aspirations.
  • Facilitate strategic communication with clients while managing operational deliverables effectively.
  • Review risk management logs and coordinate incident resolution as necessary.
  • Conduct training sessions, lead technical discussions regarding APIs and integrations, and facilitate business reviews with clients.
  • Act as the primary contact for clients regarding the delivery and implementation of their Atominvest solutions.
  • Manage the entire customer lifecycle from implementation to renewal, ensuring timely value delivery and meeting customer requirements.

Qualifications

  • A university degree in a relevant field, preferably with a focus on Accounting or Finance.
  • Experience in fund administration and/or private markets.
  • A demonstrated interest in pursuing a career within the investment sector.
  • Proficiency in project management and experience working with enterprise corporate accounts.
  • Exceptional communication skills and a keen attention to detail.
  • An analytical mindset with a knack for devising solutions.
  • Strong proficiency in MS Excel and a passion for data analysis.
  • A commitment to delivering top-tier support to clients, showcasing a history of high-quality responsiveness and service.
  • A collaborative spirit, eager to learn and contribute innovative ideas.
  • A growth-oriented mindset with an entrepreneurial approach.

Benefits

  • Engaging and rewarding work environment.
  • A culture emphasizing trust, ownership, and autonomy.
  • A dynamic team of intelligent and mission-driven professionals.
  • A vibrant workplace atmosphere with ample coaching opportunities.
  • Significant opportunities for professional growth.
  • Flexible working hours in a hybrid work environment.
  • Networking opportunities with leading firms in private equity, venture capital, and alternative investments.
  • Company-wide social events and activities.
  • Health reimbursement arrangement (HRA).
  • Corporate pension plan.
  • Generous holiday allowance, including additional days off at year-end.

Application Process

  • Engage in a discussion with our Head of Customer Success to explore the role and learn about our vision.
  • Complete a case study and review it with members of our Customer Success team.
  • Meet with the Management team for further discussions.