Enterprise Client Solutions Manager
2 weeks ago
Position Summary
As a pivotal member of Atominvest, you will be responsible for overseeing the delivery of our innovative software solutions to both new and existing enterprise clients. Your role will involve implementation management and serving as the primary liaison for some of the foremost alternative investors globally. You will champion client advocacy and identify growth opportunities within our client portfolio.
About Atominvest
Atominvest is dedicated to transforming the landscape of alternative investment technology. We provide state-of-the-art software solutions to fund managers, investors, and intermediaries across various sectors, including private equity, credit, venture capital, real estate, and hedge funds.
Our leadership team boasts extensive experience in private equity, venture capital, and asset management, offering a comprehensive tech stack that empowers top-tier alternative investment managers to efficiently navigate their operations, fundraising, and investment processes. Currently, Atominvest supports leading investors worldwide, managing over $1 trillion in assets and serving more than 50,000 users globally.
Key Responsibilities
- Oversee a portfolio of enterprise clients, collaborating closely with them and other stakeholders to achieve their strategic goals.
- Gain a thorough understanding of clients' technological frameworks, operational setups, fund structures, and business aspirations.
- Facilitate strategic communications with clients and manage operational deliverables effectively.
- Review risk management logs and coordinate incident resolution as necessary.
- Conduct training sessions, lead technical discussions regarding APIs and integrations, and facilitate business reviews with clients.
- Act as the primary contact for clients during the delivery and implementation of their Atominvest solutions.
- Manage the entire customer lifecycle efficiently, from implementation to renewal, ensuring that customer needs are met and minimizing time to value.
Qualifications
- A relevant university degree, preferably with a focus on Accounting or Finance.
- Experience in fund administration and/or private markets.
- A demonstrated interest in pursuing a career within the investment sector.
- Proven project management experience, particularly with enterprise corporate accounts.
- Exceptional communication skills and meticulous attention to detail.
- Adept analytical thinker with a knack for problem-solving.
- Proficient in MS Excel, with a passion for data analysis.
- Commitment to delivering top-tier customer support, with a track record of high-quality responsiveness.
- A collaborative team player eager to learn and share ideas.
- Ambitious and growth-oriented, with an entrepreneurial mindset.
Benefits
- Engaging and rewarding work environment.
- A culture of trust, ownership, and autonomy.
- Collaborate with a team of intelligent and mission-driven individuals.
- A dynamic workplace with ample coaching opportunities.
- Significant opportunities for professional growth.
- Flexible working hours in a hybrid environment.
- Networking opportunities with leading firms in private equity, venture capital, and alternative investments.
- Company-wide social events and activities.
- Health reimbursement arrangement (HRA).
- Corporate pension plan.
- Generous holiday allowance, including additional days off at year-end.
Application Process
- Engage in a discussion with our Head of Customer Success to explore the role and our company vision.
- Complete a case study and review it with our Customer Success team.
- Meet with members of the Management team.
- Become a part of Atominvest.
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