Front Office Representative
3 hours ago
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Front Office Associate at Beltone New England. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the overall success of our office.
Key Responsibilities:
- Customer Service: Provide top-notch customer service to patients, responding to their inquiries, and resolving any issues in a timely and professional manner.
- Administrative Tasks: Manage administrative duties, including filing, data entry, and inventory management.
- Scheduling and Communication: Schedule patient appointments, communicate with patients and staff, and maintain accurate records.
- Insurance and Benefits: Verify patient insurance coverage, process claims, and assist with benefits administration.
- Office Operations: Maintain a clean and organized workspace, ensuring a positive and productive environment for all staff members.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: Previous customer service or administrative experience preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in basic computer software.
What We Offer:
- Competitive Salary: $18 per hour.
- Benefits Package: 401(k) with a 4% match after a year, health, dental, and vision insurance, FSA, life insurance, AFLAC, vision insurance, 9 holidays, paid time off, and paid birthday day off.
- Monthly Office Bonuses: Eligible for monthly office bonuses based on individual performance.
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