Medical Secretary Professional

1 week ago

New York, New York, United States NYU Langone Health Full time

About NYU Langone Health

NYU Langone Health is a world-class academic medical center, recognized for its excellence in patient care, research, and education. With over 200 locations throughout the New York area, we provide comprehensive services to our patients.

Job Summary:

We are seeking a Medical Secretary to join our team at the Cancer Center Float Pool. This role will provide basic support services for Medical Office intake operations, including scheduling appointments, obtaining pre-authorizations, and coordinating with other departments.

Key Responsibilities:

  • Maintains accurate and organized files, ensuring timely retrieval and completion of tasks.
  • Provides reception assistance, greeting patients, answering calls, and directing inquiries to the proper personnel.
  • Schedules routine appointments, prepares daily schedules, and refers pre-authorization inquiries to senior staff.
  • Maintains supplies and cleanliness of the workspace, restocking as needed, and notifies supervisors of shortages.
  • Assists in training less senior staff members on completing intake-related duties.
  • Prepares routine correspondence, memoranda, and documents, reviewing work for accuracy and completeness.
  • Records statistics and workload data for departmental records, following supervisor instructions and preparing information neatly.
  • Takes patient phone calls, schedules appointments, collects demographic data, verifies insurance eligibility, coordinates pre-authorizations, and assigns appointments to physicians based on procedure and insurance coverage.
  • Coordinates interdepartmental scheduling for specialist visits, scans, and procedures, collaborating with other areas and insurance providers to obtain pre-authorizations and ensure patient eligibility.
  • Responsible for pre-authorizations and certifications, ensuring accurate diagnosis coding and questioning physicians for completeness.
  • Performs other related duties as assigned by providers and supervisors.
  • Responsible for patient check-in and check-out, gathering demographic data, verifying insurance eligibility, taking photos, and collecting signatures on patient-related documents.
  • Scans necessary documents into the intake system, monitors the intake work queue for timely completion, and refers patients with insurance questions or financial concerns to the Business Office Associate.
  • Maintains cooperative and professional relationships with physicians, nurses, and office and clinical staff.
  • Typos routine materials, answers patient questions, ensures understanding and satisfaction, and maintains confidentiality.

Requirements:

  • A High School diploma is required, along with one year of relevant medical clerical experience, including prior physician practice experience and knowledge of medical terminology.
  • Light, accurate keyboarding skills are essential, as well as excellent organizational, interpersonal, and communication skills.
  • Knowledge of computer-based scheduling programs is preferred.

Estimated Salary: $66,290.06 per annum

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