Medical Secretary for Faculty Group Practice
7 days ago
We are seeking a skilled Medical Secretary to join our Faculty Group Practice team at NYU Grossman School of Medicine. This role is responsible for performing administrative and clerical tasks to support daily practice operations.
Job SummaryThe successful candidate will schedule patient visits and procedures in collaboration with other areas within the Medical Center, handle patient phone calls, and maintain efficient provider schedules. This role requires excellent communication skills, organizational abilities, and attention to detail.
Responsibilities- Schedule appointments for visits, treatments, and procedures
- Review appointment confirmation responses and manage waitlists
- Communicate with patients on upcoming scheduled visits, including instructions, preparation, and forms
- Obtain authorizations for services as needed
- Answer calls and take messages, addressing questions or routing them to appropriate contacts
- Handle faxes and mail, preparing standard letters and forms as needed
- Perform other duties as required
The Medical Secretary will demonstrate knowledge of the organization's patient experience expectations and Service Standards, incorporating them into their work. They will also support patient access activities, such as greeting patients, collecting information, and answering questions.
Patient Experience and AccessThe ideal candidate will embody the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) and provide exceptional service to patients and colleagues. They will work collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries.
Requirements- High School diploma required; one year of prior physician practice experience and knowledge of medical terminology preferred
- Excellent written and oral communication skills
- Organizational skills and ability to prioritize multiple tasks, projects, and assignments
- Attention to detail and accuracy
- Proficiency in Microsoft Office and EHR (EPIC preferred)
We offer a competitive salary range of $63,332.88 annually. Our benefits package includes opportunities for growth and development, a supportive work environment, and a commitment to diversity and inclusion.
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