Guest Services Supervisor
2 weeks ago
As a Front Desk Supervisor at Bluegreen Vacations, you will play a pivotal role in ensuring exceptional guest experiences across our resorts. This position requires a dynamic individual who can effectively manage front office operations while fostering a collaborative environment among team members.
Key Responsibilities:
- Supervise and guide front office staff to maintain high standards of service and efficiency.
- Address guest inquiries and concerns with professionalism and promptness, ensuring satisfaction.
- Collaborate with various departments, including Housekeeping, Maintenance, and Sales, to uphold seamless operations.
- Conduct training sessions and provide ongoing coaching to enhance team performance.
- Oversee scheduling and daily operations of the front desk to ensure adequate coverage and service quality.
Qualifications:
- Minimum of one year of experience in a front desk role or two years in the hospitality industry.
- Proven ability to lead and develop a team, fostering a positive work environment.
- Strong communication skills and a commitment to guest satisfaction.
Employee Benefits:
- Enjoy up to 21 paid days off annually.
- Participate in a 401K plan with matching contributions.
- Benefit from six weeks of paid parental leave and nine paid holidays.
- Access internal growth opportunities and leadership training programs.
- Tuition reimbursement to support your professional development.
Join Our Team:
At Bluegreen Vacations, we are dedicated to creating memorable vacation experiences for our guests. We value diversity and inclusion and strive to build a workforce that reflects the communities we serve. If you are passionate about hospitality and ready to lead a team committed to excellence, we encourage you to explore this opportunity.
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