Sales Counter Specialist
2 weeks ago
A sign-on bonus of $ is available for this role.
RG Industries is a thriving family-owned enterprise with over 65 years of expertise in the fluid handling and motion control sector. We promote a culture where our team members feel valued and supported. To cultivate a collaborative, engaged, and efficient work atmosphere, RG Industries is committed to providing continuous learning and career development opportunities, competitive compensation and benefits, as well as flexible scheduling.
What We Provide:
- Attractive Salary and Bonus Structure
- Comprehensive Medical, Dental & Vision Coverage
- Generous Paid Time Off
- Educational Assistance Programs
- Ongoing Paid Training and Certification Opportunities
- 401k Plan with Matching Contributions
- Company Sponsored Social Gatherings
- Employee Support Programs
Position Overview:
The Sales Counter Specialist will support the Branch Manager in managing daily store operations, including counter sales, customer service, cash management, and inventory oversight.
Key Responsibilities:
- Deliver exceptional customer service, both in-person and over the phone
- Process customer sales orders efficiently
- Assemble custom hose products
- Address customer inquiries and concerns
- Promote the company within the local community
- Stay informed about market trends and competitor activities
- Collaborate with key account managers and outside sales representatives to achieve customer service objectives
- Maintain a clean, organized, and safe store environment for both customers and staff
- Showcase merchandise attractively
- Rotate end caps
- Restock products as needed
- Perform additional tasks as assigned by the manager
Qualifications:
- Strong customer focus
- Enthusiasm and drive
- Excellent communication and interpersonal abilities
- Capability to learn new concepts and generate innovative ideas
- Entrepreneurial mindset
- Good risk assessment skills
- Aptitude for teamwork
- Ability to work independently and under pressure
- 1-3 years of experience in counter sales preferred
Work Environment:
- Retail store setting
- Minimal travel for customer pickups or deliveries may be necessary
- Valid driver's license and a clean driving record required for company vehicle operation
Education Requirements:
- Associate degree in Business, Engineering Technology, or Marketing, or 2+ years of successful retail or customer service experience.
At RG Industries, our greatest asset is our team members. We empower dedicated, intelligent, and entrepreneurial individuals to make decisions that add value to our company and the customers we serve. Our benefits and compensation package is designed to reward associates for their individual and collective contributions.
RG Industries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.
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