Sales Specialist

6 days ago


Kingston, New York, United States Lowe's Full time
About This Role

Lowe's is seeking a highly skilled Sales Specialist - Millwork to join our team. As a Sales Specialist - Millwork, you will be responsible for providing exceptional customer service and expertise in millwork products and services.

Key Responsibilities
  • Customer Service: Provide friendly and professional service to customers, understanding their specific needs and pairing the best products and services to support their projects.
  • Product Knowledge: Ensure displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers current product offering.
  • Safe Work Practices: Engage in safe work practices, including the proper operation of store equipment.
  • Consultative Services: Serve as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale.
  • Order Execution: Execute orders and projects in your area of focus.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 1 year of external experience in customer-facing sales or 6 months Lowe's retail experience.
Preferred Qualifications
  • Order Entry: 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
  • Sales Experience: 2 years of experience identifying and selling products based upon customer needs or plans.
  • Customer Service: 2 years of experience providing customer service, including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
  • Order Follow-up: 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
  • Service Promotion: 1 year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
  • Sales Environment: 2 years of experience in a sales environment with required sales goals or metrics.
  • Trade Experience: 1 year of experience in a trade directly related to Millwork.
Pay and Benefits

The starting rate of pay is $19.60 per hour. Lowe's offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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