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Sales Counter Representative

2 months ago

Kingston, New York, United States RG Industries Full time
Job Overview

Sign-On Bonus: A sign-on bonus of $ is available for this role.

About RG Industries: RG Industries is a thriving family-owned enterprise with over 65 years of expertise in the fluid handling and motion control sector. We prioritize a workplace culture where our team members feel valued and supported. Our commitment to fostering a collaborative, engaged, and efficient work environment includes providing continuous learning and career development opportunities, competitive compensation and benefits, and flexible scheduling.

What We Provide:

  • Attractive Salary and Bonus Structure
  • Comprehensive Medical, Dental & Vision Coverage
  • Generous Paid Time Off
  • Educational Assistance Programs
  • Continuous Paid Training and Certification Opportunities
  • 401k Plan with Matching Contributions
  • Company-Sponsored Social Gatherings
  • Employee Support Programs

Position Overview:

The Sales Counter Representative will support the Branch Manager in the daily operations of the retail outlet, focusing on counter sales, customer engagement, cash management, and inventory oversight.

Key Responsibilities:

  • Deliver exceptional customer service in person and over the phone
  • Process customer sales orders efficiently
  • Assemble custom hose products
  • Address customer inquiries and concerns
  • Promote the organization within the local community
  • Stay informed about market trends and competitor activities
  • Collaborate with key account managers and outside sales representatives to achieve customer service objectives
  • Maintain a clean, organized, and safe store environment
    • Showcase merchandise effectively
    • Rotate stock as needed
    • Restock items promptly
  • Perform additional tasks as assigned by the manager

Required Skills and Qualifications:

  • Strong customer service orientation
  • Motivated and enthusiastic attitude
  • Excellent communication and interpersonal abilities
  • Capacity to learn quickly and generate innovative ideas
  • Entrepreneurial mindset
  • Effective risk assessment capabilities
  • Teamwork aptitude
  • Ability to work independently and manage pressure
  • 1-3 years of experience in counter sales preferred

Work Environment:

  • Retail store setting
  • Occasional travel for customer pickups/deliveries may be necessary
  • Valid driver's license and a clean driving record required

Educational Requirements:

  • Associate degree in Business, Engineering Technology, or Marketing, or 2+ years of successful experience in retail or customer service.

At RG Industries, our greatest asset is our team members. We empower dedicated, intelligent, and entrepreneurial individuals to make decisions that enhance value for our company, customers, and manufacturers. Our comprehensive benefits and compensation package recognizes the contributions of our associates.

RG Industries is an Equal Opportunity Employer. All qualified candidates will be considered for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.