Current jobs related to **Branch Coordinator - Kingston, New York - Apria

  • Service Coordinator/Social Worker Assistant

    1 month ago

    Kingston, United States Unlimited Care, Inc. Full time

    Job DescriptionJob DescriptionThis is an opportunity to make a lasting difference in people’s lives. You will provide support to case managers while they provide opportunities to their clients to regain their dignity and independence and rejoin their communities.Unlimited Care Inc. is looking for a Service Coordinator Assistant for the Medicaid Waiver...

  • Substitute Library Associate

    4 weeks ago

    Kingston, United States Kitsap Regional Library Full time

    SUBSTITUTE LIBRARY ASSOCIATEKingston & Little BostonANNOUNCEMENT NUMBER: 1024-59N Kitsap Regional Library seeks an exceptional, innovative and dynamic Library Associate for the Kingston and Little Boston branches. The ideal candidate is passionate about providing excellent library service and developing strong patron relationships while assisting patrons...

  • Compliance Officer

    1 week ago

    Kingston, Rhode Island, United States Peoples Bank and Trust Full time

    Job DescriptionPeoples Bank and Trust is seeking a highly skilled Compliance Officer to join our team. As a key member of our compliance department, you will be responsible for ensuring that our bank's operations are in compliance with all relevant federal and state regulations.Key Responsibilities:Develop and maintain a thorough understanding of federal and...

**Branch Coordinator

2 months ago

Kingston, New York, United States Apria Full time
About the Role

We are seeking a highly skilled and detail-oriented Branch Coordinator to join our team at Apria. As a key member of our customer service team, you will play a critical role in ensuring that our patients receive the highest level of care and service.

Key Responsibilities
  • Act as the first point of contact for patients arriving in person, providing exceptional customer service and support.
  • Answer inbound calls from customers, troubleshoot common issues, and work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary.
  • Process orders and perform data entry, ensuring accuracy and efficiency in our systems.
  • Work with sales teams, referrals, and patients to gather documentation and information needed to meet insurance guidelines, requesting health plan authorizations and information as required.
  • Review patient accounts, obtain necessary documentation, and submit claims to insurance providers to ensure timely payment and maximize patient benefits.
  • Collect credit card payments and reconcile daily receivables, submitting to the lock box as required.
  • Perform outbound customer satisfaction calls to patients and referrals, ensuring high levels of satisfaction and loyalty.
  • May conduct downloads of recording devices and perform functional tests on respiratory equipment, as required.
Requirements
  • High school diploma or equivalent required.
  • At least one year of related work experience, preferably in an office environment, healthcare setting, or call center.
  • Intermediate to advanced computer skills, with proficiency in multiple systems and software.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
Preferred Qualifications
  • At least two years of experience in an office environment, healthcare setting, or call center.
  • Experience utilizing multi-line phone systems and software.
Work Environment

This role is performed in an office setting with moderate noise levels and indoor fluorescent lighting. The physical demands of this role include sitting, walking, standing, kneeling, reaching, and stooping, with occasional lifting, pushing, or pulling of objects up to 40 pounds.