Office Support Specialist

1 week ago


Indianapolis, Indiana, United States Firefly Children & Family Alliance Full time
Position Overview

EMBARK ON A MEANINGFUL CAREER

Few roles provide the fulfillment and reward that come from contributing to the well-being of at-risk children and families. Firefly Children and Family Alliance is dedicated to making a difference. As a member of our organization, you will have the opportunity to positively influence the lives of numerous individuals from the outset.

We are currently in search of an Administrative Assistant to support our Child Care and Development Fund program through essential clerical tasks. This position will also involve light customer service duties and will report directly to the Director of CCDF.

Key Responsibilities:

Data Management and Reporting (50%)

  • Gather and enter data
  • Complete and submit necessary documentation
  • Generate reports for internal use

Educational Coordination Support (10%)

  • Engage with educational institutions regarding families and youth
  • Collaborate with colleagues to address the educational requirements of students
  • Assist education coordination staff as needed

Customer Service (15%)

  • Direct inquiries to appropriate personnel
  • Respond to questions and provide necessary information and documentation

General Administrative Duties (25%)

  • Perform photocopying, faxing, filing, and emailing tasks
  • Support front desk operations
  • Work collaboratively with team members during audits

Qualifications:

  • High School Diploma or equivalent
  • Minimum age of 21 years
  • Valid driver's license with insurance coverage
  • Proficiency in Excel
  • Experience handling multiple phone lines
  • Prior clerical experience
  • Familiarity with office equipment and computer systems
  • Ability to learn about agency programs
  • Team-oriented mindset

Benefits are contingent upon employment classification.

At Firefly Children and Family Alliance, we are committed to promoting diversity, equity, and inclusion. We encourage individuals who represent diverse identities and experiences to consider this opportunity.

Equal Employment Opportunity:

Firefly Children & Family Alliance is an equal opportunity employer and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity, or disability.



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