Claims Professional

3 days ago

Hartford, Connecticut, United States AXA Group Full time

Job Summary

We are seeking a highly skilled and experienced Excess Casualty Claims Specialist to join our team at AXA Group. As a key member of our Claims team, you will play a critical role in managing and resolving complex claims for our Excess Casualty business.

Key Responsibilities

  • Manage assigned claims across multiple jurisdictions, setting the case strategy in partnership with Regional Practice Leaders and Claims management.
  • Obtain coverage determinations from underlying carriers and analyze the applicability of coverage to the facts of each claim under the terms of the AXA XL policy.
  • Establish and maintain close communications with underlying carriers and defense counsel, providing input and direction as warranted, to protect the interests of the insured and AXA XL.
  • Partner with internal and external counsel in setting and pursuing effective and cost-efficient litigation strategies for claims in litigation.
  • Assist underwriters with policy drafting initiatives, as well as new business and renewal meetings.
  • Coordinate and manage communications with internal and external stakeholders to ensure the highest level of customer service.
  • Produce internal reporting and ensure that reserves are set according to best practice guidelines.
  • Identify, monitor, and report on emerging liability and coverage trends.

Requirements

  • Broad excess casualty claims experience: Intermediate to advanced experience in managing Excess claims, with a proven track record of negotiating and settling complex claim files.
  • Excellent communication: Both verbal and written communication, presentation, and negotiation skills, with the ability to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.
  • Collaborative approach: Develop productive working relationships with insured, brokers, claim handlers, underwriters, and legal counsel, seeking input from others as needed to achieve the best result possible.
  • Ethical: Handle responsibilities with integrity and the highest standards of professionalism.
  • Passion for results: Approach tasks proactively and anticipate needs, thinking quickly and prioritizing multiple work streams without sacrificing quality, acting with a sense of urgency.
  • Intellectual curiosity: Willing to ask questions and explore new ideas, eager to learn and focused on continuously improving technical skills.
  • Education: Bachelor's degree required, JD preferred.

About AXA Group

AXA Group is a leading global insurance company, known for solving complex risks. We combine a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business.

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