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Homeowner Claims Specialist

2 months ago

Hartford, Connecticut, United States American Family Mutual Insurance Company Full time
About the Role

We are seeking a highly skilled Property Claims Adjuster to join our team at American Family Mutual Insurance Company. As a key member of our claims team, you will be responsible for handling homeowner property field claims in a professional and timely manner.

Key Responsibilities
  • Investigate and Resolve Claims: Conduct thorough investigations to determine the origin and cause of claims, and work with insureds, claimants, agents, attorneys, and other stakeholders to resolve claims in a fair and timely manner.
  • Handle Complex Claims: Identify complex issues and find assistance as needed to handle claims on a good faith basis.
  • Conduct On-Site Inspections: Conduct on-site inspections to evaluate damages and handle claim negotiations with insureds, claimants, attorneys, and public adjusters.
  • Provide Excellent Customer Service: Respond to customer inquiries, make appropriate decisions, and close files as needed to ensure customer satisfaction.
Requirements
  • Valid Driver's License: Possess a valid driver's license and have an acceptable driving record.
  • State-Specific Licensing: Obtain state-specific property casualty claims licensing.
  • Experience and Skills: Demonstrate experience handling 1st and 3rd party, multi-line claims, and possess solid knowledge of each phase of the claim handling process.
Preferred Qualifications
  • Familiarity with Xactimate: Have familiarity and experience with Xactimate.
About American Family Mutual Insurance Company

We are a leading insurance company dedicated to providing excellent service to our customers. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.