Customer Service Associate I

1 week ago


Portland, Oregon, United States Norwaysavings Full time

Join a Legacy of Excellence

Your Journey Begins Here.

At Norway Savings, we pride ourselves on a rich history of over 155 years dedicated to excellence and support. Our commitment to fostering an environment of continuous learning and growth opens doors to numerous exciting opportunities. We champion diversity and inclusion, encouraging you to express your unique identity.

We prioritize the well-being of our employees, evidenced by our award-winning Wellness Program, which has earned us recognition as one of the Healthiest Companies in America.

POSITION OVERVIEW:

The Client Engagement Specialist I plays a vital role in addressing the financial needs of both new and existing clients. This position is focused on identifying opportunities to cultivate client relationships across all banking services. To ensure robust and beneficial client interactions, the incumbent will deliver friendly and efficient service while processing daily transactions. Additionally, the Client Engagement Specialist will actively seek to cross-sell various banking products to enhance the overall client relationship.

KEY RESPONSIBILITIES:

Customer Experience

+ Delivers an exceptional customer experience through outstanding service.

Sales Initiatives

+ Recognizes and pursues cross-selling opportunities with both new and existing clients to strengthen overall relationships.

+ Embraces a proactive sales approach consistently.

Operational Duties

+ Handles daily transactions, including deposits, withdrawals, and loan payments.

+ Aids in the coordination of daily branch operations.

+ Maintains a thorough understanding of policies, procedures, security, and compliance.

Cultural Values

+ Achievement: Remains self-motivated and accountable for personal conduct.

+ Support: Fosters a collaborative culture that serves shared interests.

+ Communication: Exhibits exceptional professionalism in both written and verbal interactions.

+ Leadership: Guides others to achieve common objectives through direction and support.

+ Empowerment: Takes initiative and responsibility for making informed decisions.

+ Teamwork: Encourages a respectful and trusting team environment.

Brand Representation

+ Upholds a professional appearance and maintains the branch's working environment.

+ Projects a consistent and authentic professional image through attire, communication, and interactions.

+ Ensures regular and punctual attendance.

+ Accepts additional responsibilities and projects as assigned.

QUALIFICATIONS:

High school diploma or equivalent experience required.

Previous cash-handling experience preferred.

Exceptional written and verbal communication skills.

Demonstrated ability to provide excellent internal and external customer service.

Basic proficiency in navigating computer systems.

Self-motivated with a strong commitment to engagement.

Willingness to follow directions and collaborate effectively within a professional team.

OTHER CONSIDERATIONS:

Availability for Saturday mornings is required.

WORK ENVIRONMENT:

Work conditions are generally pleasant and comfortable, with minimal risk of injury or hazards. Physical demands include lifting up to 35 lbs, standing for extended periods, and regular movement.

Norway Savings Bank is an Equal Opportunity Employer.



  • Portland, Oregon, United States Providence Health & Service Full time

    Position Overview:The Home Medical Equipment Care Specialist I plays a crucial role in delivering exceptional customer service within the healthcare sector. This position is dedicated to assisting clients with their medical equipment needs, ensuring they receive the highest level of support and care.Key Responsibilities:1. Provide first-line assistance to...


  • Portland, Oregon, United States StanCorp Financial Group Full time

    About StanCorp Financial GroupAt StanCorp Financial Group, we prioritize our clients and strive to create a supportive environment. Our success is fueled by a culture of high performance, collaboration, and accountability. We seek individuals who are innovative, adaptable, and committed to making a positive impact within our organization and the communities...


  • Portland, Oregon, United States Providence Service Full time

    Position OverviewCustomer Care Associate - Providence Home ServicesWork Schedule: Monday to Friday, 8:30 AM - 5:00 PM or 9:00 AM - 5:30 PM with occasional weekend shiftsRole Summary:The Customer Care Associate serves as the primary point of contact for a diverse range of clients, healthcare providers, and medical professionals to streamline the procurement...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    About the Role:Arrow Sanitary Service is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Portland, OR.Key Responsibilities:Provide exceptional customer service to internal and external customers via phone, email, and in-person interactions.Resolve customer complaints and concerns in a professional and timely...

  • Teller I

    9 hours ago


    Portland, Oregon, United States TD Bank, N.A. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Teller I to join our team at TD Bank, N.A. As a Teller I, you will be responsible for providing exceptional customer service while processing customer transactions face-to-face for a variety of routine to more complex financial transactions.Key ResponsibilitiesConsistently deliver a legendary...

  • Teller I

    1 week ago


    Portland, Oregon, United States TD Bank, N.A. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Teller I to join our team at TD Bank, N.A. As a Teller I, you will be responsible for providing exceptional customer service while processing financial transactions, answering customer inquiries, and maintaining a high level of accuracy and attention to detail.Key ResponsibilitiesProvide...


  • Portland, Oregon, United States Dick's Sporting Goods Full time

    At DICK'S Sporting Goods, we believe in the positive impact sports can have on lives. Our team members play a vital role in equipping athletes to achieve their goals by providing exceptional customer service and creating an exciting shopping experience. We are dedicated to building an inclusive and diverse workforce that reflects the communities we...


  • Portland, Oregon, United States StanCorp Financial Group Full time

    About StanCorp Financial GroupAt StanCorp Financial Group, we prioritize our clients and their needs. Our ongoing achievements are fueled by a culture of high performance. We seek individuals who are collaborative, responsible, innovative, adaptable, and passionate about making a positive impact both within the organization and in the communities we...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    Position Overview:Arrow Sanitary Service is seeking a dedicated Customer Service Representative to enhance our team. This role is essential in ensuring our clients receive exceptional service and support.Key Responsibilities:Collaborate with various departments to address customer inquiries and resolve issues effectively.Engage with customers via phone and...


  • Portland, Oregon, United States StanCorp Financial Group Full time

    About StanCorp Financial GroupAt StanCorp Financial Group, we prioritize our clients and their needs. Our ongoing achievements are fueled by a culture of high performance. We seek individuals who are collaborative, responsible, innovative, adaptable, and passionate about making a positive impact both within the organization and in the communities we...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    About the Role:Arrow Sanitary Service is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Portland, OR.Key Responsibilities:Provide exceptional customer service to internal and external customers via phone, email, and in-person interactions.Resolve customer disputes and concerns in a professional and timely...


  • Portland, Oregon, United States Oxford Collection Full time

    Compensation & Employment Details: $19.00-$20.00 The Oxford Collection of hotels is an expanding, forward-thinking organization that genuinely values its workforce. We are seeking to enhance our outstanding team with dynamic, enthusiastic individuals who align with our principles and are committed to excellence. We provide competitive compensation and a...


  • Portland, Oregon, United States NA Fuel Inc Full time

    We are Seeking a Customer Service AssociateAs a Customer Service Associate at NA Fuel Inc, your primary responsibilities will include welcoming and assisting patrons, overseeing merchandise inventory, operating the point-of-sale system, and handling credit card transactions efficiently.Key Responsibilities:Demonstrate proficiency in basic arithmetic and cash...


  • Portland, Oregon, United States Providence Health & Service Full time

    Position Overview:As a vital member of the Call Center Team at Providence Health & Services, the Customer Service Agent plays a crucial role in assisting patients with their healthcare needs.Key Responsibilities:Under the guidance of the Call Center Supervisor, you will:Act as an advocate for patients, ensuring they receive the necessary support to navigate...

  • Sales Associate

    1 day ago


    Portland, Oregon, United States Aaron's Full time

    About the RoleAaron's is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive sales floor environment.Key ResponsibilitiesAssist customers in finding the products they need, providing solutions to...


  • Portland, Oregon, United States United Airlines Full time

    Position Title: Customer Service Associate - Part TimeJob Overview:As a Customer Service Associate, you will play a crucial role in ensuring smooth operations at the airport. This part-time position involves working at various service points, including ticket counters and boarding gates, to provide exceptional support to travelers.Key Responsibilities:Manage...


  • Portland, Oregon, United States Compass Group Careers Full time

    Job OverviewPosition Title: Retail Sales AssociateStarting Pay: $15.95 per hour plus commissionAt Compass Group, we value diversity of thought and inclusion, which drives our success. We invite you to embark on your journey with us today.Are you seeking a role with competitive compensation, opportunities for personal growth, and a chance to be part of a...


  • Portland, Oregon, United States Providence Health & Service Full time

    Position Overview:As a vital member of the Call Center Team, the Customer Service Specialist plays a crucial role in supporting both patients and internal departments. Under the guidance of the Call Center Supervisor, this position is dedicated to advocating for patients of Providence Health & Services.Key Responsibilities:- Assist patients in navigating the...


  • Portland, Oregon, United States StanCorp Financial Group Full time

    Position OverviewThe Customer Support Specialist I plays a crucial role in addressing inquiries from our Contact Center. This position involves delivering personalized and precise information to our members, ensuring a seamless experience with StanCorp Financial Group.Key ResponsibilitiesEngagement: Actively respond to member inquiries, fostering a positive...


  • Portland, Oregon, United States Sage Hospitality Full time

    Job OverviewAs a key member of our hospitality team, the AM Server will provide exceptional service to our guests, ensuring a memorable experience at our restaurant.ResponsibilitiesGuest Service: Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.Attentive Service: Remain attentive to...