Teller I

We are seeking a highly skilled and customer-focused Teller I to join our team at TD Bank, N.A. As a Teller I, you will be responsible for providing exceptional customer service while processing financial transactions, answering customer inquiries, and maintaining a high level of accuracy and attention to detail.

• Provide legendary customer service to customers while processing financial transactions, including cashing checks, accepting loan payments, and processing sales of gift cards.
• Conduct needs-based conversations with customers to offer financial solutions and meet their needs.
• Make quality referrals to appropriate partners to ensure customers receive the best possible service.
• Responsible for meeting individual performance metrics and adhering to safe deposit box procedures and guidelines.
• Services both lobby and drive-thru customers, ensuring a seamless and efficient experience.
• Accountable for cash drawers and vaults, maintaining appropriate cash limits and securing cash at all times.
• Ensure confidential customer information is securely stored throughout the day.
• Understand and follow Dual Control procedures to minimize potential loss.
• Comply with all regulations, policies, and procedures, including the Bank Secrecy Act and Patriot Act.

• High school diploma or equivalent required.
• 6 months+ related experience preferred.
• Superior customer service skills and ability to work in a fast-paced environment.
• General math skills and attention to detail.
• Strong organizational skills and ability to multitask.
• Excellent communication skills and ability to be concise, clear, and consistent.

• Domestic travel - occasional.
• International travel - never.
• Performing sedentary work - continuous.
• Performing multiple tasks - continuous.
• Operating standard office equipment - continuous.
• Responding quickly to sounds - occasional.
• Sitting - continuous.
• Standing - occasional.
• Walking - occasional.
• Moving safely in confined spaces - occasional.
• Lifting/Carrying (under 25 lbs.) - occasional.
• Lifting/Carrying (over 25 lbs.) - never.
• Squatting - occasional.
• Bending - occasional.
• Kneeling - never.
• Crawling - never.
• Climbing - never.
• Reaching overhead - never.
• Reaching forward - occasional.
• Pushing - never.
• Pulling - never.
• Twisting - never.
• Concentrating for long periods of time - continuous.
• Applying common sense to deal with problems involving standardized situations - continuous.
• Reading, writing, and comprehending instructions - continuous.
• Adding, subtracting, multiplying, and dividing - continuous.

TD Bank, N.A. is one of the world's leading global financial institutions, with a presence in Canada, the United States, and around the world. We are committed to delivering legendary customer experiences and building a better bank for our customers, communities, and colleagues.

We offer a comprehensive total rewards package, including competitive compensation, benefits, and opportunities for career growth and development. Our colleagues are our greatest asset, and we are committed to supporting their well-being and success.