Customer Service Associate

2 weeks ago


Portland, Oregon, United States Dick's Sporting Goods Full time

At DICK'S Sporting Goods, we believe in the positive impact sports can have on lives. Our team members play a vital role in equipping athletes to achieve their goals by providing exceptional customer service and creating an exciting shopping experience. We are dedicated to building an inclusive and diverse workforce that reflects the communities we serve.

Overview:

As a Customer Service Associate, you will be responsible for delivering outstanding customer experiences by providing knowledgeable assistance, ensuring smooth transactions, and maintaining a welcoming store environment.

  • Greet customers and team members warmly, proactively engaging with shoppers to understand their needs and provide support throughout their shopping journey.
  • Serve as the primary point of contact for customer inquiries and concerns, effectively resolving issues and ensuring customer satisfaction.
  • Provide assistance at the checkout counter, handling transactions efficiently and accurately while upholding high standards of customer service.
  • Collaborate with management to schedule tasks, direct workflow, assign responsibilities to team members, and monitor department presentation standards.
  • Maintain a visually appealing and organized store environment by adhering to merchandising guidelines, signage requirements, pricing accuracy, inventory replenishment procedures, and other operational protocols.
  • Promote company programs and initiatives, such as loyalty programs, warranty sales, and private label credit card enrollment, to enhance customer engagement and drive sales.
  • Adhere to established safety, loss prevention, and standard operating procedures. Maintain confidentiality of all company information.
  • Foster a positive and inclusive store atmosphere where everyone feels welcome, respected, and valued.
  • Demonstrate a willingness to assist colleagues across various departments to ensure seamless operations and exceptional customer service throughout the store.

Teamwork Traits:

At DICK'S Sporting Goods, we value certain traits that define our exceptional team members. These traits drive our business success while creating a positive experience for both teammates and athletes:

  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented

Qualifications:

  • Prior retail sales, cashier, or customer service experience is preferred.
  • Ability to stand, bend, stoop, reach, push, pull, and lift items weighing up to 35 pounds occasionally (up to 5 times per hour).
  • Ability to work extended periods of time (up to 4 hours) standing or walking.
  • Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).


  • Portland, Oregon, United States Providence Service Full time

    Position OverviewCustomer Care Associate - Providence Home ServicesWork Schedule: Monday to Friday, 8:30 AM - 5:00 PM or 9:00 AM - 5:30 PM with occasional weekend shiftsRole Summary:The Customer Care Associate serves as the primary point of contact for a diverse range of clients, healthcare providers, and medical professionals to streamline the procurement...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    About the Role:Arrow Sanitary Service is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Portland, OR.Key Responsibilities:Provide exceptional customer service to internal and external customers via phone, email, and in-person interactions.Resolve customer complaints and concerns in a professional and timely...


  • Portland, Oregon, United States Providence Health & Service Full time

    Position Overview:The Home Medical Equipment Care Specialist I plays a crucial role in delivering exceptional customer service within the healthcare sector. This position is dedicated to assisting clients with their medical equipment needs, ensuring they receive the highest level of support and care.Key Responsibilities:1. Provide first-line assistance to...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    Position Overview:Arrow Sanitary Service is seeking a dedicated Customer Service Representative to enhance our team. This role is essential in ensuring our clients receive exceptional service and support.Key Responsibilities:Collaborate with various departments to address customer inquiries and resolve issues effectively.Engage with customers via phone and...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    About the Role:Arrow Sanitary Service is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Portland, OR.Key Responsibilities:Provide exceptional customer service to internal and external customers via phone, email, and in-person interactions.Resolve customer disputes and concerns in a professional and timely...


  • Portland, Oregon, United States Oxford Collection Full time

    Compensation & Employment Details: $19.00-$20.00 The Oxford Collection of hotels is an expanding, forward-thinking organization that genuinely values its workforce. We are seeking to enhance our outstanding team with dynamic, enthusiastic individuals who align with our principles and are committed to excellence. We provide competitive compensation and a...


  • Portland, Oregon, United States NA Fuel Inc Full time

    We are Seeking a Customer Service AssociateAs a Customer Service Associate at NA Fuel Inc, your primary responsibilities will include welcoming and assisting patrons, overseeing merchandise inventory, operating the point-of-sale system, and handling credit card transactions efficiently.Key Responsibilities:Demonstrate proficiency in basic arithmetic and cash...


  • Portland, Oregon, United States Providence Health & Service Full time

    Position Overview:As a vital member of the Call Center Team at Providence Health & Services, the Customer Service Agent plays a crucial role in assisting patients with their healthcare needs.Key Responsibilities:Under the guidance of the Call Center Supervisor, you will:Act as an advocate for patients, ensuring they receive the necessary support to navigate...

  • Sales Associate

    21 hours ago


    Portland, Oregon, United States Aaron's Full time

    About the RoleAaron's is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive sales floor environment.Key ResponsibilitiesAssist customers in finding the products they need, providing solutions to...


  • Portland, Oregon, United States United Airlines Full time

    Position Title: Customer Service Associate - Part TimeJob Overview:As a Customer Service Associate, you will play a crucial role in ensuring smooth operations at the airport. This part-time position involves working at various service points, including ticket counters and boarding gates, to provide exceptional support to travelers.Key Responsibilities:Manage...


  • Portland, Oregon, United States Compass Group Careers Full time

    Job OverviewPosition Title: Retail Sales AssociateStarting Pay: $15.95 per hour plus commissionAt Compass Group, we value diversity of thought and inclusion, which drives our success. We invite you to embark on your journey with us today.Are you seeking a role with competitive compensation, opportunities for personal growth, and a chance to be part of a...


  • Portland, Oregon, United States Providence Health & Service Full time

    Position Overview:As a vital member of the Call Center Team, the Customer Service Specialist plays a crucial role in supporting both patients and internal departments. Under the guidance of the Call Center Supervisor, this position is dedicated to advocating for patients of Providence Health & Services.Key Responsibilities:- Assist patients in navigating the...


  • Portland, Oregon, United States Sage Hospitality Full time

    Job OverviewAs a key member of our hospitality team, the AM Server will provide exceptional service to our guests, ensuring a memorable experience at our restaurant.ResponsibilitiesGuest Service: Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.Attentive Service: Remain attentive to...


  • Portland, Oregon, United States Gills Point S Tire and Auto Service Full time

    As a Service Station Associate at Gills Point S Tire and Auto Service, you will become part of a team that prioritizes exceptional customer service while fostering career advancement opportunities for our staff. We provide a competitive hourly wage, comprehensive health benefits, a retirement savings plan, and numerous career pathways. Join us in our...


  • Portland, Oregon, United States Dogtopia Full time

    Join Our Team at DogtopiaDogtopia, a leader in the pet care industry, is seeking enthusiastic, organized, and business-savvy individuals to serve as the initial point of contact for our clients. We are currently offering PART-TIME positions. Ideal candidates should have a passion for dogs and a proactive approach to personal development in becoming better...


  • Portland, Oregon, United States Dogtopia Full time

    Join Our Team at DogtopiaDogtopia, a leader in the pet care industry, is seeking enthusiastic, organized, and business-savvy individuals to serve as the initial point of contact for our clients. We are currently offering PART-TIME positions. Ideal candidates should have a passion for dogs and a proactive approach to personal development in becoming better...


  • Portland, Oregon, United States Providence Health & Service Full time

    Position Overview:The Healthcare Customer Service Representative (HCSR) serves as the initial point of interaction for patients and visitors, whether in person or via telephone. This role is essential in upholding a high standard of patient satisfaction through outstanding customer service. About Providence Health & Services:At Providence, our caregivers are...


  • Portland, Oregon, United States Domino's Franchise Full time

    Position OverviewBecome a vital part of the team at Anchored Pizza LLC, a proud franchise of Domino's Pizza, where we provide an engaging opportunity for individuals to enhance their skills and advance within our company. At Domino's, your career path is filled with potential.Role: Customer Service Associate (CSA)As a CSA at Domino's, you will be essential...


  • Portland, Oregon, United States Elephants Delicatessen Full time

    Position OverviewCompensation:$22.95/hour (includes base rate and tips averaging an additional $5 - $7/hour)Work Schedule:Part-time availability requiredMust be available Friday through Sunday.About Elephants DelicatessenEstablished in 1979, Elephants Delicatessen is a locally owned business that has set the standard for gourmet food in the Pacific...


  • Portland, Oregon, United States Elephants Delicatessen Full time

    Position OverviewCompensation:$22.95/hour (including base rate and average tips of $5 - $7/hr.)Work Schedule:Part-time Availability RequiredMust be available Friday through Sunday.About Elephants DelicatessenEstablished in 1979, Elephants Delicatessen is a locally owned business that has set the standard for gourmet food in the Pacific Northwest. With six...