Customer Service Associate

1 week ago


Portland, Oregon, United States Providence Health & Service Full time
Position Overview:
The Home Medical Equipment Care Specialist I plays a crucial role in delivering exceptional customer service within the healthcare sector. This position is dedicated to assisting clients with their medical equipment needs, ensuring they receive the highest level of support and care.

Key Responsibilities:
1. Provide first-line assistance to customers regarding medical equipment inquiries.
2. Ensure accurate and timely responses to customer requests.
3. Collaborate with healthcare professionals to facilitate optimal service delivery.
4. Maintain a thorough understanding of the medical equipment offered by the organization.

Work Schedule:
This role typically operates Monday through Friday, with shifts available from 8:30 AM to 5:00 PM or 9:00 AM to 5:30 PM, and may include occasional Saturday work.

Qualifications:
1. Strong communication and interpersonal skills.
2. Experience in customer service, preferably in a healthcare or retail environment.
3. Ability to work effectively in a team-oriented setting.

Join Providence Health & Services and contribute to enhancing the quality of life for our clients through dedicated support and service excellence.

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