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Customer Service Associate

2 months ago

Portland, Oregon, United States United Airlines Full time

Position Title: Customer Service Associate - Part Time

Job Overview:

As a Customer Service Associate, you will play a crucial role in ensuring smooth operations at the airport. This part-time position involves working at various service points, including ticket counters and boarding gates, to provide exceptional support to travelers.

Key Responsibilities:

  • Manage ticketing, check-in, and boarding processes to facilitate passenger travel.
  • Assist customers with inquiries, providing guidance and information as needed.
  • Handle baggage services, ensuring proper tagging and care for luggage.
  • Maintain a professional appearance and adhere to company standards for uniforms.
  • Support operational efficiency by collaborating with team members and other departments.

Qualifications:

  • Must possess strong communication skills in both English and Spanish.
  • Ability to work in a dynamic, fast-paced environment.
  • Physical capability to lift and manage heavy baggage.
  • Must be at least 18 years old and have a valid passport.
  • Reliable attendance and punctuality are essential.

Preferred Qualifications:

  • Experience in the airline, travel, or hospitality sectors.
  • A bachelor's degree is advantageous.

Note: This position is offered under local employment terms. Candidates must be legally authorized to work in the country without sponsorship.