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Patient Care Coordinator

2 months ago


Virginia Beach, Virginia, United States Sentara Full time
Job Summary

We are seeking a highly skilled Patient Care Specialist to provide non-clinical support within our clinic environment. As a key member of our team, you will ensure an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery.

Key Responsibilities
  • Schedule appointments and outpatient procedures under general supervision, coordinating referrals, resources, and pre-authorizations as needed.
  • Provide general administrative support for practice operations, including scheduling meetings, preparing correspondence, and maintaining notes and files.
  • Employ a high level of initiative and independent judgment to prioritize and handle incoming requests and difficult problems.
Requirements
  • Three years of clerical or customer service experience required.
  • One year of experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers required.
  • Experience with electronic medical record systems preferred.
What We Offer

As a Patient Care Specialist with Sentara Healthcare, you will enjoy a tobacco-free work environment and a commitment to diversity, inclusion, and belonging. We offer a competitive benefits package, including medical, dental, vision, paid time off, and tuition reimbursement. Our team is dedicated to improving health every day and providing exceptional patient care.