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Front Desk Coordinator

2 months ago

Santa Monica, California, United States Qonten Full time

Job Summary:

We are seeking a highly skilled and organized Front Desk Receptionist to join our team at Qonten. As a Front Desk Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.

Key Responsibilities:

  • Answer and direct phone calls in a professional and courteous manner
  • Greet patients and visitors, providing a warm and welcoming atmosphere
  • Verify patient insurance and collect copays/balances
  • Manage front office operations, including scheduling and record-keeping
  • Communicate effectively with patients, staff, and management to ensure seamless operations
  • Maintain a clean and organized front office area, adhering to Qonten's high standards

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 2 years of experience in a medical office setting
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency in dental software (DENTRIX experience a plus)

What We Offer:

  • A dynamic and supportive work environment
  • Competitive salary and benefits package
  • Opportunities for professional growth and development