Medical Aesthetics Front Desk Experience Coordinator
1 month ago
We are seeking a highly skilled and enthusiastic Front Desk Experience Coordinator to join our team at Alchemy 43. As a key member of our front desk team, you will be responsible for delivering exceptional customer service, managing client relationships, and driving sales growth.
Key Responsibilities:- Provide exceptional customer service and create a positive environment for clients
- Deliver product knowledge and sell retail products
- Retain and develop client relationships
- Assist in maintaining sales goals
- Set up client appointments and follow up
- Assist colleagues and be a strong team player
- Ensure sales floor is maintained on a constant basis
- Understand all company systems and policies
- Be enthusiastic and provide solutions to client requests
- Provide feedback on product selling and best sellers
- Assist with in-store events and promotions
- Act as an in-house point of contact for marketing opportunities and brand influencers
- Warm and friendly demeanor
- Exceptional customer service experience
- Cheerful and upbeat attitude
- Retail experience
- Proven selling and consultative skills
- Strong communication skills
- Detail-oriented
- Hold a high level of professionalism when interacting with clients, patients, and colleagues
- Comfortable discussing pricing and programs with clients
- Proficiency with IT systems, Word, Excel, and other software skills
- Start-up minded and ready to help with all aspects of launch
- MUST be available to work a flexible schedule
- Proven selling skills
- Strong business acumen
- Strong conflict and problem resolution skills
- Experience in Medical Aesthetics
- Love of all things beauty
- Competitive salary with benefits and paid time off for full-time staff
- On-going education on new techniques and products
- Quarterly complementary procedures/products
- Employee/friends/family discounts
- Career advancement opportunities
Alchemy 43 is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.
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