Medical Aesthetics Front Desk Experience Coordinator

1 month ago


Santa Monica, California, United States Alchemy43 Full time
Job Title: Front Desk Experience Coordinator

We are seeking a highly skilled and enthusiastic Front Desk Experience Coordinator to join our team at Alchemy 43. As a key member of our front desk team, you will be responsible for delivering exceptional customer service, managing client relationships, and driving sales growth.

Key Responsibilities:
  • Provide exceptional customer service and create a positive environment for clients
  • Deliver product knowledge and sell retail products
  • Retain and develop client relationships
  • Assist in maintaining sales goals
  • Set up client appointments and follow up
  • Assist colleagues and be a strong team player
  • Ensure sales floor is maintained on a constant basis
  • Understand all company systems and policies
  • Be enthusiastic and provide solutions to client requests
  • Provide feedback on product selling and best sellers
  • Assist with in-store events and promotions
  • Act as an in-house point of contact for marketing opportunities and brand influencers
Requirements:
  • Warm and friendly demeanor
  • Exceptional customer service experience
  • Cheerful and upbeat attitude
  • Retail experience
  • Proven selling and consultative skills
  • Strong communication skills
  • Detail-oriented
  • Hold a high level of professionalism when interacting with clients, patients, and colleagues
  • Comfortable discussing pricing and programs with clients
  • Proficiency with IT systems, Word, Excel, and other software skills
  • Start-up minded and ready to help with all aspects of launch
  • MUST be available to work a flexible schedule
Desired Skills:
  • Proven selling skills
  • Strong business acumen
  • Strong conflict and problem resolution skills
  • Experience in Medical Aesthetics
  • Love of all things beauty
Compensation and Benefits:
  • Competitive salary with benefits and paid time off for full-time staff
  • On-going education on new techniques and products
  • Quarterly complementary procedures/products
  • Employee/friends/family discounts
  • Career advancement opportunities

Alchemy 43 is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.



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