Front Desk Associate
1 week ago
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.
Key Responsibilities:
- Professionally greet members and guests, providing a warm and welcoming atmosphere
- Scan membership IDs and update member accounts as needed
- Answer phones and respond to member inquiries in a timely and professional manner
- Provide exceptional customer service, addressing member concerns and resolving issues efficiently
- Maintain a clean and organized work area, ensuring a safe and healthy environment for members and staff
- Work collaboratively with other departments to ensure a smooth and efficient operation
Requirements:
- Reliable, professional, and computer literate
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Must be able to stand for long periods, walk, and perform other physical demands of the role
What We Offer:
- Competitive salary and benefits package
- Complimentary club membership
- Discounts on Equinox products and services
Equinox is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects all individuals. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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