Sales Representative

3 days ago


Santa Clara, California, United States AutoNation Full time
About the Role

As an e-Commerce Sales Associate at AutoNation, you will play a vital role in delivering an exceptional customer experience, guiding customers through their vehicle purchase journey, and driving sales growth in our no-haggle sales environment.

Key Responsibilities
  • Interact with hundreds of customers online, over the phone, and in person to provide personalized vehicle recommendations and sales support.
  • Respond to leads in a timely manner, answer customer inquiries, and provide information to help guide customers through the sales process.
  • Work collaboratively with the sales team to ensure seamless customer experiences, from initial contact to in-store sales.
  • Utilize strong communication and listening skills to understand customer needs, preferences, and expectations.
  • Help customers select their perfect vehicle, negotiate terms, and close deals, ensuring a positive ownership experience.
  • Provide exceptional customer service before and after purchase, driving loyalty and customer satisfaction.
Requirements
  • High school diploma or equivalent.
  • Proven ability to provide an exceptional customer experience.
  • Drive to set and achieve targeted goals.
  • Prior sales experience, retail preferred.
  • Demonstrated communication, consultative, interpersonal, and organizational skills.
  • The willingness to follow up with customers.
  • Experience and desire to work with technology.
  • Valid in-state driver's license and an acceptable, safe driving record.
Why AutoNation?

At AutoNation, we value innovation, teamwork, and a commitment to making a positive impact in the world. We offer a competitive compensation package, including a minimum wage + commission structure, and a range of benefits, including health insurance, 401(k) matching, and more.

We are committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact.



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