Customer Service Sales Representative

2 weeks ago


Campbell, California, United States Bridgestone America, Inc. Full time

Position Title: Retail Sales Associate

Employment Type: Regular, Full-time

Company Overview:

Bridgestone America, Inc. is a leading provider in the tire and automotive service industry, employing a diverse workforce across numerous locations. With a strong commitment to customer satisfaction and a reputation for quality, we are dedicated to providing exceptional service and products.

Job Summary:

We are seeking a dynamic individual to fulfill the role of Retail Sales Associate. This position involves engaging with customers both in-person and via phone to address their needs effectively. Your communication skills will be essential in explaining service options, managing customer expectations, and promoting our range of products.

Key Responsibilities:

  1. Enhancing customer satisfaction and loyalty through excellent service.
  2. Promoting and merchandising our products and services effectively.
  3. Responding energetically to customer inquiries, both in-store and over the phone.
  4. Exhibiting a strong desire to thrive in a retail environment.
  5. Demonstrating motivation and drive in sales activities.
  6. Assisting with inventory management and store displays as needed.
  7. Performing additional duties as assigned to meet customer service goals.

Preferred Qualifications:

A two-year degree or equivalent experience is preferred.

Minimum Qualifications:

  • High School Diploma or equivalent.
  • A minimum of two years of experience in consumer retail sales.
  • Ability to communicate effectively with customers regarding sales and service issues.
  • Strong problem-solving skills related to customer concerns.
  • A valid driver's license is required.
  • Completion of all required training and education modules for this position.

Employee Type: Regular, Full-time



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